+ free uncovered parking + near restaurants & bars (but still quiet) + washer & dryer in room - kitchen has no scissors, salt, pepper - living room TV (with movielink) volume could not go very high so very hard to hear. but the one in the bedroom with a different set up gives more control over volume - regular... More

This is our first stay in the grand mercure and it wont be the last. the location is perfect, the restaurant is fantastic. Palmer st has some of the best restaurants in townsville. we did have difficulties with the bookings, i would recommend taking a copy of your itinerary with you. More

The apartments are well located within Townsville and facilities (self-contained) in the apartment were good. Rooms are clean. Price was a little highd for what you receive and compared to others on offer in Townsville. Service was lacking especially lack of advise on extra charges incurred for services offered at check-in (i.e. parking fees). Lack of pool towels available given... More

Room was not serviced once over a 10 day stay. When we asked about room servicing we were informed that it was holiday time not room servicing was available! My partner had an expensive pair of slacks stained from the timber chairs on the patio. the slacks were wet and the stain transfered from the chairs into the material. we... More

The only thing that would improve the room is the lounge chair is not up to standard ( back rest is to low) watching TV is impossible for any length of time??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? More