Rusty kitchen cook top, mould filled shower and a air con that doesn't even work it is a crap place to stay. when i complaned about the aircon not working Staff told me to open the slidding doors. But this did not help and traffic noise was a joke

I bought the holiday over the internet as a Grab-one deal, four nights at Centrepoint reserve. For a start, booking our holiday within the interval we wanted it was a b it of a story itself. But we made it! Four nights at half price sounded really tempting. The surprises started with the first day, the first hour of arrival.... More

Large 2 bed apartment; 1 x double bed, 2 x single, 2 bathrooms, close to Cavil mall, apartment v tired. Actually the whole of Surfers is v tired. Noisy on busy road at front of building, where our apartment was located. Rooms tidy but dusty, lots of fluff especially in wardrobes. Lots of rules, not much in the way of... More

After I came back to NZ, I checked my bank statement and found out that they charged my credit card (AUD 250). When I e-mailed them why they charged my credit card, Anne replied and said it’s their mistake not taking authorization upon the check in but charged my credit card. She did refund AUD 250 on that date which... More

Great central location, fully equipped units, we has 2 bedroom, 2 bathroom. Very well priced. Indoor heated pool. Heated spa. Outdoor pool and spa. Great spot - we will be back. Not a party place - ideal for families, couples or quiet groups.

Decided to change accommodation being not too happy with accommodation that we had booked, and walked along the road straight into the Centrepoint Resort, and within minutes we were offered accommodation. Slightly more costly than previous accommodation but my goodness was it worth it. Although it was only 10am in the morning we were able to move in straight away.... More

DO NOT STAY HERE The website is a sham, the rooms looked like they had not been touching in 30 years "LITERALLY". Bed duvet had blood stains on it, both was rusty, floors were sticky, air con was so noisy you could hot hear TV. Has to use a towl to sit on the couch. Pool was okay if a... More

Despite mixed reviews on TripAdvisor we (2 families with 4 kids aged 10 to 16) booked two apartments. And we could not speak more highly of the service, value and location of this apartment block. Upon arrival the woman offered to rearrange our accommodation so that we'd be on the same floor. The apartments were spacious, clean and although different... More

We stayed at this dump (would not even put it in the same catergory as a resort!) supposedly for 3 nights after booking on WOTIF. The pictures it displays is absolutely misleading. It states that not all rooms are the same and you better believe it! The room we were assigned, let's put it this way...I could not even bring... More