Was really looking forward to our stay here, was a treat for my husbands 40th birthday. Had prebooked a room and breakfast package (2 adults and 2 chidlren) through the hotels website. Upon arrival was informed by a reception staff member that I would have to pay for the children's breakfast as it was not included in the deal I... More

Our guests were staying at this hotel. We met them for a dinner in the restaurant and made a reservation for 15 minutes at the check in desk. We walked up the corridor needed to wait 10 minutes at the restaurant reception. There was an argument presented that we did not have a booking. We were one of only 3... More

we were a bit hesitant to say after reading some bad reviews on here but when we got there we were amazed at how beautiful it was. the staff were all so helpful and pleasant. our room was a bit pricey but it was worth it. our bed was huge. the room was cleaned perfectly every day. Also the view... More

Only stayed for 2 nights, the weather was terrible, windy and rain. So didn't really didn't get to enjoy the pool, Kids did though. Buffet for Breakfast and dinner is up there re cost, but there is plenty of choice and the food was top quality. Enjoyed there Spa with a relaxing massage, top Knotch. Had a few drinks in... More

We had booked to stay for 6 nights in an Ocean View room though due to noise on the Wednesday night caused by the roadworks out the front that continued all through the night requested to be moved to a Hinterland Room which was done and made our stay one to be highly recommended. The Hinterland room on the 25th... More

Stayed over after ball. Plenty of under cover car parking. Foyer: Impressive sweeping staircase and dramatic light fittings. Lots of comfy seating. Friendly professional reception staff, speedy check-in. View: Over looked beautiful tropically landscaped swimming lagoon with vast ocean view behind the buildings. Hwy out front under construction which detracts from the beauty. Faces east so morning sun shines directly... More

This hotel is definitely a 5 star, beautiful grand entrance, attentive friendly staff. The pool is what makes this hotel, it is amazing, if you have children they will happily play in the pool and caves and water slide all day long, as well as snorkelling with the fish. Every morning the pool attendant writes a new message in the... More

We stayed here for 5 nights and although the hotel looks very grand and big, I really expected more from a 5 star hotel. I prepaid for the hotel 3 months prior to check in and was charged a $300 bond, which was fine but if you are like me and like to prepay everything then this will catch you... More

Well was one of the best hotels but NOW someone has put water reducers or savers on the showers. You either get cold or hot water and not much pressure. So the nett effect is you either freeze or get scalded you stay longer using more water because you cannot get of the soap and get clean . What a... More