I stayed at emrald with my parents in 2 bedroom apartment. Apartments was excellent value for money. We had good view of Gold Coast on the 8th floor; View was very relaxing and soothening. Swimming pool was good and clean. Rooms were very neat and clean. spa was good. My parents were very happy with the quality of service and... More

This was a good hotel. My husband and I enjoyed to stay here. We have a very good time. Nice hotel. Staff nice and happy. Very friendly. Sufers Paradise is amazing. Hotel has very great location we had a very good view I enjoyed to look from my window. The beach is beautiful. Nice and relaxing time here. Thank you... More

Absolutely fantastic, nice and close to everything, Spa was great.. Cant wait till next time.. And the managers were really great..

the emerald was a nice stay me and my boyfreind enjoyed it for our celebration of anniversary, it was so close to cavil ave and all the places we wanted to go we did walk and it only took us less then 10 mins to get into surfers, the suites were realy nice and self contained, we had everything we... More

Our family recently stayed at the Emerald Plaza & had a wonderful stay, the hosts Paul & Glenda were very friendly & helpful, the apartment was clean & well appointed with modern appliances.We did not have our own transport & the bus stop to major attractions was only a short walk from the Emerald. The Emerald is also a short... More

VERY dissapointed! Holes in the bedroom walls. Stains on the carpet and walls. The steps to the spa bath were broken and looked very dangerous. No toilet paper supplied and if you wanted some you have to pay $1-$2. List of extra charges if you did things 'wrong' or wanted more things. Will NEVER stay there again. Was so sad... More

We found this to be very well priced accommodation. Very private with only two apartments per floor. Very clean with everything you need (kitchen etc). Nice balcony overlooking the river. Location was a bit out of the way though as we were without a car, quite a walk to shops etc.

One of the best hotels (price/value) we stayed in during our 4 weeks in Australia. Three balconys, washing machine, dish washer and refridgerator. And the view was astonishing over the Surfers Paradise skyline. The low price is probably because the maintenance of the hotel could be better, but the room was fresh and clean and the management was friendly and... More

We stayed on the 14th floor and had a wonderful stay. We had 3 small balconies and all had fantastic views of the Nerang River. We were only there for 4 nights and basically had breakfast only and went out for our meals. Everything was clean and tidy and the beds very comfy. Our only complaint would be the sun... More