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All 80 Cairns hotels »

Best Western City Sheridan

3.5 of 5
157 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Comfort Inn)
Hotel amenities
Ranked #23 of 80 hotels in Cairns
4.0 of 5 stars 82 Reviews
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82 reviews from our community

What travellers say about this hotel
  • Very clean(7)
  • Air Con(3)
  • Good value(3)
Traveller rating
    28
    29
    15
    3
    7
Only show reviews for Family (12) | Couples (37) | Business (9)
Date Rating
Sarah B
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 24 January 2012

Booking the room was easy to do online, and the price was affordable too! Staff were friendly and checking in was no hassle at all! The rooms were very clean and new and had all the creature comforts we love! Loved being by the pool and drinking cocktails from the little bar right by the pool and near the restaurant.... More

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kdt43
Edinburgh, United Kingdom
Reviewer
5 reviews
4 helpful votes
2 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

Crap bed, aircon too small to keep room cool. The wifi works well, but that doesn't make up for an atrocious bed so knackered that its actually more comfortable to take the equally crappy mattress off onto the floor and sleep there. The bed in question was the 'single' part of a '1 queen 1 single' twin. The queen seemed... More

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Chris Jorgensen, Owner at Best Western City Sheridan, responded to this review
18 January 2012

Hello, Thank you for your feedback, regarding your stay with us. I am happy to hear that you where very pleased with the FREE high speed wireless internet, we know this is very important to all our guests, also we are appreciative of your rating for the motels cleaniness at 4 STAR, Clean motels, and rooms is absolutely vital and... More

JohnnoSBC
Geelong, Australia
Senior Reviewer
10 reviews
5 helpful votes
5 of 5 stars Reviewed 8 January 2012

Once again, we stayed at Best Western City Sheridan at short notice and we were delivered the best service, meals and Tour advice. The managers are continually working hard to upgrade the facilities and the new bathroom we had was terrific. We like the central location of the City Sheridan and will stay again More

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James F
Cairns, Australia
2 reviews
5 of 5 stars Reviewed 5 January 2012

I'm a local that lives a half hour from cairns city center, bought this stay at a local charity auction and was quite impressed by the comfortable, clean and most importantly - friendly stay that we had. I'm always looking for good places to recommend to my friends and family coming to cairns from Melbourne and this will definately be... More

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pimvandenberg
Amsterdam, The Netherlands
Contributor
12 reviews
4 of 5 stars Reviewed 4 December 2011

We were asked to deliver our campervan one day earlier than planned. This hotel was on the other side of the street and turned out to be the perfect place to "recover" from a three weeks camper trip. Reasonable price, good service, perfect beds and close to all the places to see in Cairns.. More

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KiNgA2011
2 reviews
1 helpful vote
5 of 5 stars Reviewed 2 December 2011

I had booked two rooms for four nights but because of the great value and location I decided to stay two more. Alisha went out of her way to fit me in and we ended up keeping our rooms. The hotel is only 5min walk from either the shopping centre or the start of the cbd and the streets are... More

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Terri K
Cairns, Australia
1 review
4 of 5 stars Reviewed 2 December 2011

i stayed here for one week with my family, my brother and i were with mum and dad.we had originally booked one room for 4 it was above reception area in main building it was so small for the four of us so we asked to move this was no problem with an additional charge, we didnt mind paying it... More

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Jim418
Waterloo, Ontario
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Stayed here for 3 separate nights. Staff was very friendly and helpful. Nice pool, good food. Location is walkable to most things. FYI, it is 3 stories but no elevator. Staff are happy to help you with your luggage if you like. More

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171emma
London, United Kingdom
Senior Contributor
23 reviews
9 helpful votes
3 of 5 stars Reviewed 26 November 2011

We stayed for 3 nights in this hotel. The motel offered good basic and spacious accommodation which provided all the amenities you may need. Free wi-fi is available all through the motel which was great as it’s usually chargeable in Australian accommodation.The receptionists are very friendly and helpful. We had a problem with the lock of our room door so... More

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Chris Jorgensen, Owner at Best Western City Sheridan, responded to this review
30 November 2011

Hello, Thank you for taking the time to send through some feedback, positive or negative we much appreciate it. Regarding the door lock, I acknowledge that when it dosnt open immediately it can become a pain, so we have changed that lock over, I would also like to make mention that early next month we are changing to the magnetic... More

Tansy B
Bournemouth, United Kingdom
2 reviews
6 helpful votes
5 of 5 stars Reviewed 21 November 2011

Visited between Oct 6th and 13th 2011. Extremely helpful staff, especially Chris who went out of his way to make us feel welcome on our arrival and excelled himself upon our departure by going that extra mile with customer service. Restaurant food was good. 25 min walk to town made this a viable location for us. More

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Chris Jorgensen, Owner at Best Western City Sheridan, responded to this review
30 November 2011

Hello, From all the staff here at the Best Western City Sheridan we thank you for you comments regarding your stay with us in October, personally I really do appreciate that you had mentioned that I was able to assist you personally, but I am sure that all our staff where also able to help you in your stay. I... More

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Best Western City Sheridan Also Known As

  • Comfort Inn Cairns
  • Cairns Comfort Inn
Address: 157 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Comfort Inn)

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Best Western City Sheridan
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