we stayed here as part of our honeymon upon checking in we were given a room upgrade at no extra cost the hotel grounds are really nicely done, the location is very good too i would definately recomend this hotel

My wife and I recently stayed for 6 nights in a studio apartment which came with 1 double and 1 single bed (neither being particularly comfortable), a kitchenette with fridge and a reasonable bathroom. Although reasonably clean, the décor was a bit drab and it could do with a refurb. Sound insulation was particularly poor, so if you value your... More

We had like a 1 bedroom room and 2 twin beds which was more than enough! The small fridge in the room is a plus for the beverages. They have a wonderful balinese restaurant in the hotel and the food was excellent. The continental breakfast was also very good..I like the ham, cheese and tomatoes. Cairns is beautiful..Take the REEF... More

Cheap Price Cheap accomodation, rooms dated, would have been better if the laughing hyena upstairs didn't laugh until 2 am in morning, bed was comfy,the outside door screeched when opened or shut.............

Attentive and helpful staff. We arrived early and they let us leave our bags and advised us to visit the city center first. They also assisted us in looking for a cellphone charger to use, and in scheduling the shuttle going to the airport. The rooms were ok -- there was a kitchen, ref, microwave and other utensils. I think... More

A group of us had 2 nights here over the weekend and must say we had quite an enjoyable time. Between us, we had 3, two bedroom apartments, and one studio room. The 2 bdrm apartments were across the road from the main buildings, but I think that made for a quieter, more private stay. The rooms were quite spacious,... More

The hotel advertises that their studio room includes a kitchenette with microwave. But the word "kitchenette" is very misleading. It does not even have a stove top! When inquering about it, I was told that some studio rooms have stove tops and some don't. However, when booking online, I clearly stated that "This booking is subject to the studio room... More

When we first went into the lobby, the first thing we noticed was that there was very few staff. The reception had only one staff, so we had to wait for a long time untl it was our turn to check in. The apartment was nice, but was filled with ants. The apartments look a little worse that the actual... More

I stayed at three hotels in the area. The Bay Village Tropical Retreat was the best. Other hotels were dumpy or extremely over priced. The Bay Village Tropical Retreat had clean, spacious and comfortable rooms. The staff was friendly and helpful. Water, coffee and tea were provided with 5 hours of free wi-fi with my stay. The hotel is about... More