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Nomads Serpent Cairns

2.5 of 5
341 Lake St, Cairns, Queensland 4870, Australia
Hotel amenities
Nomads Serpent Cairns
3.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    21
    16
    7
    8
    9
Date Rating
Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 21 May 2012

Worst hostel ever!! I booked for 7 night, and I should be given a free night but the staff insist i cant have a free night as i booked through internet.... Most of the staff were slow and floppy, you can see lots of guest waiting in the reception always because the staffs work too slow. And most of them... More

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Bryony Sumner, Manager at Nomads Serpent Cairns, responded to this review
22 May 2012

Hi - thanks for taking the time to review our hostel - we are sorry that you did not have a good stay. I am not sure what the free night offer is that you mention - I can see from your account that you booked a room at a 30% discount online - when this happens no further discounts... More

1 review
1 of 5 stars Reviewed 16 May 2012

My friend pre booked a double room for us for two days I saw the price on the Internet as forty dollars. They charged us 65 dollars a night I asked at reception and they could not help but told us the manager would be there tomorrow.we went to book the third night for a dorm but there was none... More

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Bryony Sumner, General Manager at Nomads Serpent Cairns, responded to this review
22 May 2012

Hi and thanks for taking the rime to leave a review - I am sorry that you were unsatisfied. We feel that $65 is a fair price to pay for a private double room - but we sometimes do online specials for $40 during midweek or quiet times. We definitely did not try to rip you off as $65 is... More

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4 of 5 stars Reviewed 12 May 2012

a clean hostel, very big but with a super pool, pool table and table tennis. The staff is very friendly. In the beginning, did not go around completely. But all in all happy again. Is just, unfortunately, not directly in the center, so one has to rely on the Shuttels, but the drive regularly. The Internet, unfortunately, costs much money.... More

Was this review helpful? Yes
Bryony Sumner, General Manager at Nomads Serpent Cairns, responded to this review
22 May 2012

Hello - thanks for your review we are so glad that you had a good stay - please come and visit us again soon if you are in Cairns. I really appreciate the lovely comments about the staff - they all work very hard and it is great to see everyone appreciated. Happy travels! More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 May 2012 via mobile

This hostel is the worst hostel I've ever stayed at!!! The bathrooms are disgusting, the staff steals from your room and are some of the rudest people I've ever met. Location is very far out of town and the shuttle has a dumb schedule. Rooms are dirty and you have no control of the AC. Smoking area is 10ft X... More

Was this review helpful? Yes
Bryony Sumner, General Manager at Nomads Serpent Cairns, responded to this review
24 May 2012

Well it pains me to even respond to this but as Tripadvisor refuse to take down your fake and libellous review I should say a few words - my staff do not steal and I would encourage you to think about saying things like this about people. Also we are quite aware who you are and if there was a... More

Cork,Ireland
1 review
4 of 5 stars Reviewed 25 April 2012

Staying at Nomads Cairns was one of the highlights of my travels in Australia. Working fo free accommodation is a great way to save money, the people I met in Cairns were all fantastic and the sights around Cairns are just magical. Also the social scene is pretty good and affordable

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Cairns, Queensland, Australia
1 review
5 of 5 stars Reviewed 24 April 2012

After travelling the East Coast I've stayed in a lot of hostels and so I can definitely tell that Nomads Serpent in Cairns is one of the most awesome hostels I stayed at. The service is really good they pick you up from the airport for free! I think service starts at the very beginning, so when I phoned reception... More

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Nottingham, England, United Kingdom
1 review
5 of 5 stars Reviewed 14 April 2012

Serpent was the first hostel we stayed in when we reached Australia. The service was amazing, we got picked up from the airport for free and were made to feel right at home as soon as we arrived. The staff were always friendly and polite and would go out of their way to help you. We originally booked for 2... More

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Brisbane
1 review
5 of 5 stars Reviewed 11 April 2012

After traveling around Europe for sometime I have learnt if you want to party like a dog with the whole hostel 24/7 find something in the middle of town. You will join in (whether you like it or not) day and night but either pay top price or pay in a loss of quality. Best places are usually edge of... More

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Yokosuka, Japan
1 review
5 of 5 stars Reviewed 7 April 2012

I came to Nomads Serpent on the last leg of my vacation in Australia and of the numerous hostels I stayed at during my excursion, this one was, by far, the best. The staff are knowledgeable, attentive, and very friendly making the integration to living in the hostel and Cairns itself very easy and enjoyable. Though the hostel is a... More

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Cairns, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2012
2
people found this review helpful

I only came here or three day ended up stay almost a month. This has this nice communal vibe because everyone talks with you and the staff are very easy to hang out with. Also it is never a dull day in the nomads they have a lot of free things to do every day and we even won a... More

Was this review helpful? Yes
See 2 more reviews by peewee1989 for Cairns

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Additional Information about Nomads Serpent Cairns

341 Lake St, Cairns, Queensland 4870, Australia
Price range (per night):* 22 AUD - 76 AUD

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