This is the fourth year we have started our holidays in Cairns and we have always stayed at Novotel Oasis as it is perfectly located close to all the great places in Cairns. The pool is tops and we spend many hours relaxing and swimming. The staff are friendly and helpful and the breakfasts are a great way to start... More

The room was modern and clean. The buffet breakfasts were great and had a huge variety. We had to wait to checkin right up until 2 only to find the room we were given was musty and mouldy but a quick call to reception sent a guy from housekeeping who promptly found us another room. The rooms were a bit... More

The first room I was in had a musty damp smell in it. I thought I would sleep with the window open to clear the smell but there were no insect screens. The mattress was so old that when I lay on the bed, I sank straight to the wooden base. I asked to have a room change and the... More

We planned a stopover in Cairns for two reasons: visit some new friends in the city and see the Great Barrier Reef. The hotel met all our needs and was an enjoyable stay. Nice location - close to restaurants and a lively downtown. Room was clean and the hotel's restaurant was nice. The pool area was very nice and even... More

I loved our stay here overlooking the fruit bats. The pool is fantastic and there is plenty of poolside seating. The swim up bar is fun to. The buffet breakfast was delicious! The location is perfect. However, the rooms could use an update. Internet needs to be faster and more accessible. And the gym could use an update too. I... More

Why can't Novotels be consistent? I've stayed in some great ones but this is not one. Slow service from patronising staff (except for the lady at breakfast who was lovely), dated rooms with no sound prooting at all - so I could hear every conversation in adjoining rooms plus the cleaning staff in the corridor every morning. The balconies are... More

Very good hotel in a very central location in Cairns. The room was a little on the small side and the balcony was tiny but it was nice to have. We only stayed 1 night so we didn't get to use the beautiful looking pool. It was perfectly located close to the esplanade and Rustys market. The included buffet breakfast... More

Had a small issue upon arrival, though was sorted out quickly and was made up for by amazing staff the remainder of my stay. Met a friendly staff member in the lift who gave me some pointers for local restaurants and bars Room was clean and serviced well Short walk to nightlife and restaurants; I didn't have an opportunity to... More

This Novotel lives up to the brand. Well serviced and clean and has a very good location. Easy walk to all areas in central Cairns and to boat docks for reef trips etc. Awesome pool. Would recommend to anyone visiting Cairns.