Consistancy is always a key factor for my wife and I. We have stayed at the Sheridan Plaza over a period of some 13 years. Never have we had an issue with the status of the rooms, restaraunt or the service.....it just simply gets " better ". Our recent stay proved just how good things are and I am moved... More

I have stayed here 4 times now for business - each time I vow to come back. Reception staff who go out of their way to make your stay as stress-free and comfortable as they can. Rooms are excellent and spotless, restaurant food great. Highly recommend!

Stayed for two nights - great accommodation, brilliant service and the surprise packet was the great food in Palms Restaurant. Cairns best kept secret in terms of quality food. I would recommend this hotel for anyone staying in Cairns and a tip is to have a least one meal in Palms Restaurant as it really is special. A credit to... More

Recently we stayed here for a weekend in Cairns. We asked the staff to keep our presence there confidential so that we would not be contacted by (social work) clients who might have guessed where we were. They were very supportive. Later in the same weekend, I got food poisoning (not their restaurant). Once again they were very helpful, offering... More

Decided to try somewhere different. Normally stay at Hilton or casino. This place is fantastic. Great pub next door. Free in house movies. Unfortunately no good movies on when we stayed but not a problem. Room was very clean. We had a lovely outlook from our third floor room. Buffet breakfast was excellent. Have had many five star buffet breakfasts... More

I had to stay two nights for work. First night the waitress was missing in action, I had to call out to the chef to order, and that's after she sat me down! Food wasn't anything special, the macadamia crusted barramundi was a crumbed, defrosted poor substitute. Water pressure in the shower is the best I've seen. Bed was comfy... More

Hotel is located a few K's north of the Cairns CBD on the main road leading to the airport and points further north. Staff very helpful and friendly, check in and out a breeze. Rooms are well appointed,spacious and comfortable as you would expect for a four star hotel. There is a shaded swimming pool. Breakfast buffet was good with... More

I stay at this property on a semi regular basis, it’s in a great location, the staff are always professional and very accommodating with requests where possible.. The rooms are very clean and well presented. The few disappointments would be the breakfast buffet, it’s very limited, poor quality, and it’s not always replenished as often as it should be with... More

Great staff and Very Good rooms with a wide selection of pillows. The staff checked us in when we first arrived which was very early morning (like 8AM) even though check in time was 2:00. This was maybe the best hotel value on our trip, but we prefer walking over other transporation and this hotel is a very long way... More