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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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After a very bad day, and in a very bad mood checked in to the first place we came across. The receptionist was friendly, thoughtful. gave us weary travellers menu's, good advise, and with a hit of humourer changed our attitudes. She was the best thing about the place. The room was basic and clean, the carpet was well past it's used by date. I would have paid more for an upgraded room.
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Date of stay: May 2018
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip:ask for a tiled throughout room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great friendly staff, willing to go the extra mile, something you don't find often in 3 star accommodation. The rooms are basic clean but I would prefer them to change the old carpet & tile throughout. I would definitely go back again
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Date of stay: April 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:For the best night's sleep it's worth going up an extra floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for two nights either side of our road trip to Cooktown and found the accommodation satisfactory for our needs and is only 5 kms from the airport. The unit was clean and all the usual motel needs provided, however, it is dated but that did not worry us. There is an outdoor pool and ample parking. There is a bus stop right outside the property if you do not want the hassle of parking down around the wharf when going on sea trips. David, the Manager, was friendly and helpful.
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Date of stay: September 2017
Rooms
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 7 nights. Managers were very friendly and helpful. Unit was dated but clean and you have all the basic requirements. It would be nice if the owners spent some money on the place to upgrade the units.
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Date of stay: July 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff were magnificent and everything you need is there. Just a bit run down. Practical not romantic. You need a car but downtown is close. It's a bit noisy. No wifi was a big problem for the teens. The staff helped with any request. Pool available but not the right season.
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Date of stay: July 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 2 nights with our 2 teen daughters. Everything was good. It was touching to see that special care had been taken to make things just right. Dated, yes, but clean, well-supplied and everything working properly. Considering the age and amenities it's not what you would call a bargain at $90 a night but we didn't have the energy/time to keep looking. The one review talks about good breakfast; we were not aware there was a breakfast offered.
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Date of stay: July 2016
Rooms
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The appartment was great , well equipped kitchen, clean & tidy! Yes it was dated, but everything worked, we were at the front but didnt find it noisy. 4 of us sharing , plenty of hot water for showers, managers great, helpful & friendly. We got value for money & would quite happily stay again :)
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Date of stay: January 2016
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wide open spaces..great view of the waterfront. good selection of fresh food. wide continental and some asian selection. staff reasonably attentive but can be quite distracted. remember to book a table if its a PH weekend. ask for local rates
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Date of stay: February 2015
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 8 nights and wouldn't return, it is just too basic with little or no maintenance. The units really need to be stripped and refurbished and outfitted with someone that is actually pleased to see you. The chap who appeared to be in charge needs a personality transplant, gave us the impression that he doesn't want to be there and couldn't care less if you stayed or not anyway. Whole impression is that this Villa Shangri-La looks to be very third world standard, do not expect a palace! Positives are that the unit is roomy, the pool is well maintained, great off road parking and the bed is comfortable. On the other hand owners have dogs that bark every time someone arrives or departs, the TV is not huge and the old fashioned sort. The cooker looks like it has seen better days but is functional. Washing machine and dryer look like old rust buckets and $3 each for a load to wash another $3 to dry if you want to take the risk. Went down to the office to pay for a washing load and get some powder for machine; no washing powder available and it is an extra cost. Aircon only in bedroom and too noisy to run overnight but then I guess this is a cost saving strategy?…
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Date of stay: September 2014
Value
Rooms
Service
Trip type: Travelled with family
Room Tip:wouldn't bother....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was excited to stay in my first Shangri-La; what a disappointment. I don't know why Shangri-La would have their name on the building and allow their reputation to be tarnished by this hotel. Cairns in general should be avoided. We made a mistake in staying here. The whole place is rather a dive. Wish we had stayed in Port Douglas. Shame on me for not researching better. The rooms are crappy. Pool was OK.
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Date of stay: May 2014
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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