Oaks Festival Towers (Brisbane): See 180 Hotel Reviews and 58 Photos

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia

Region: Australia > Queensland > Brisbane

Amenities:

Fitness Centre Kitchenette Suites Swimming Pool

Hotel Style:

#46 Luxury Hotels in Brisbane

Price range (per night): $143 - $281

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Located in a prime position and providing spacious modern design, first class technology and facilities, is Oaks Festival Towers. Guests can sample top restaurants and late-night bars, irresistible shopping, galleries, theatres, movies and museums which are all nearby. Oaks Festival Towers comprises of one and two bedroom contemporary, self-contained apartments each with a private balcony and city views. ... more less

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Also Known As:: Oaks Festival Towers Hotel; Oaks Festival Towers Hotel Brisbane; Oaks Festival Hotel; Oaks Festival Towers Brisbane, Queensland

G P

Aust

Contributor

16 reviews

Reviews in 10 cities

5 helpful votes

“Great view”

Reviewed 16 June 2013 NEW

Stayed on the 40th floor of this very nice building, in a 2 bedroom apartment. The apartment was well laid out and had a large balcony. The balcony windows folded back and it was quite unnerving being in the open that high up. We stayed on the Brisbane River side and looked straight over to South Bank. The bedrooms were... More

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See 2 more reviews by G P for Brisbane

It is always a pleasant experience to receive a positive feedback. We are really pleased that you had enjoyed your stay. We're glad to have been of service to you and hope to welcome you again in the near future. More

Jacinta D

2 reviews

“Fantastic location, great staff, value for money”

Reviewed 11 June 2013 via mobile

My friend and I stayed for four nights over the long weekend in June and really enjoyed our stay. The rooms were exactly like advertised and the staff were very helpful. Location was great right in the heart of the cbd with little noise, and very close to everything.

It was great to hear that you enjoyed your recent stay with us at Oaks Festival Towers. Your feedback confirms that we are doing lots of things right which is great motivation for our team. I will ensure that your positive feedback is passed on to our staff. Hopefully we can welcome you back the next time you stay in... More

nedbeau

Tannum Sands, Australia

Reviewer

3 reviews

Reviews in 2 cities

“Great hotel. Nice and central”

Reviewed 9 June 2013

We've stayed here a few times now, and in general it's pretty good. The apartments are huge and have full kitchen facilities. The views are excellent & the hotel is also in close proximity to the mall. Staff are very helpful & polite. Nando's restaurant is at the entrance of the building & oh so many around the area.

Thank you for your feedback regarding your recent stay at Oaks Festival Tower We are pleased that you enjoyed your stay and that our service and facilities met your needs and expectations. We're glad to have been of service to you and hope to welcome you again in the near future. More

D H

Taipei, Taiwan

6 helpful votes

“Very disappointed with the service and attitude”

Reviewed 29 May 2013

It was our first trip to Brisbane and we decide to give Oaks Festival Towers a try. The pictures online looked great and they said that they have 24 hours front desk service. We stayed on the 9th floor in a two bedroom suite. That evening (Sat) we didn't feel comfortable with the room we had and requested a different... More

Was this review helpful? Yes 3

Thank you for providing your feedback on your recent stay. Firstly I would like to apologise for the confusion surrounding Oaks policies & procedures in relation to guests wanting to change rooms after check-in. We have discussed your feedback with the supervisor on duty during your stay, and it appears that her explanations in response to your requests were mis-interpreted.... More

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bee770

Melbourne, Australia

“Great Hotel!”

Had a lovely time staying at this hotel! Although when we first checked in the floors on the 12th floor had been freshly steam cleaned so smelled quite a bit but after speaking to the reception staff got upgraded to 33rd floor!! ROOMS ARE HUGE! Full kitchen facilities and laundry. Great hotel. Nice and central

Thanks for taking the time to report on your recent stay at Oaks Festival Towers. It was great to read that everything met your expectations and that you enjoyed most aspects of your apartment. We're glad to have been of service to you and hope to welcome you again in the near future. More

Chigroe

Sydney

4 reviews

4 hotel reviews

Reviews in 3 cities

3 helpful votes

“In general... Pretty good”

Reviewed 21 May 2013

I've stayed here a few times now, and in general it's pretty good. It's not a real hotel, rather, it's a bunch of serviced apartments amongst residential apartments. On the bright side, the apartments are huge and have full kitchen facilities. The apartments get ample light and some have good views. The hotel is also in a great location. On... More

Thanks for taking the time to provide positive and constructive comments on your recent most recent stay. We appreciate your choice to use Festival Towers on a regular basis. You are correct in saying that the building is a strata-titled arrangement where each apartment is individually owned, but managed by Oaks Hotels and Resorts. The majority of the apartments are... More

manni09

Adelaide, Australia

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 5 cities

1 helpful vote

“Fantastic location and accomodation”

Reviewed 15 May 2013

Booked this on wotif. Wow a fantastic bargain the location was perfect particularly as we didn't have a car. Spacious, comfortable well appointed, would most definately stay there again.. Walk out the door and the mall is only a few steps away, turn to the right and the river is 2blocks away, easy to catch the river cats, treasury casino... More

Frederick H

Merstham, United Kingdom

Senior Contributor

24 reviews

10 hotel reviews

Reviews in 13 cities

2 helpful votes

“Not a room but a small home!”

Reviewed 8 May 2013

Booked into this hotel by travel agent in the UK and were expecting the usual hotel room and ensuite but what we got was an apartment that would have served as a home for a couple very easily. entrance hall with washing machine and dryer in small cupboard and then into the lounge with small kitchen with all amentities doors... More

Thanks for taking the time to report on your recent stay at Oaks Festival Towers. It was great to read that everything met your expectations and that you enjoyed most aspects of your apartment. We enjoyed hosting you for your visit to Brisbane and are very pleased that you enjoyed your stay with us. I have passed on your favourable... More

Yin H

Brisbane, Australia

1 review

“Unfriendly stay experience”

Reviewed 7 May 2013

I stayed here for 30 days, company arranged accomodation, walk in first day and received with a cold treatment from the staff, i asked for a troley and all they told me it is somewhere but no attempt to help they all just standing and watch me struggling to get my suitcases. Housekeeping did lousy job in cleaning, always forgot... More

Thank you for providing your feedback; only through this we are able to address areas of concern in our property. It is not a pleasant experience to receive unfavourable feedback; however your comments serve as a valuable source of information that will ensure we continue to improve our operation and service standards. We appreciate the time you have taken and... More

acbh2

“Small cramped apartment”

Reviewed 4 May 2013 via mobile

Went for a girls weekend away! Booked for five - paid an extra $44 for fifth person - who had to sleep on a pull out sofa bed in the lounge. The mattress sloped down under my head as well as it being broken and not sitting on the frame. As soon as the sofa bed was pulled out, the... More

Thank you for providing your feedback on your recent stay. We appreciate the time you have taken and the level of detail you have provided. I would like to apologise that not all areas of our product and service met your expectations. While I am unable to alter matters of the past, I take your comments most seriously. I hope... More

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Oaks Festival Towers Hotel, Brisbane, Queensland

Oaks Festival Towers

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