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Oaks 212 Margaret

4.5 of 5
212 Margaret Street, Brisbane, Queensland 4000, Australia
Hotel amenities
Oaks 212 Margaret
Ranked #76 of 159 hotels in Brisbane
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116 reviews from our community

    Trip type
Traveller rating
    24
    47
    20
    15
    10
Date Rating
Sydney, Australia
2 reviews
1 of 5 stars Reviewed 15 May 2013 NEW

Adjacent construction starts at 6.00am, will be going on for months. We spoke with the hotel who told us they couldn't do anything about it. I suggested that they advise customers prior to booking on the website and didnt receive the courtesy of a response. Great customer experience and great customer service.

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 May 2013

Business trip. Apartment was clean and spacious. Good facilities and well located. Much better value than a conventional hotel! The complex also has a good pool and gym. Only downside was the lifts were a little small and probably not enough of them as sometimes the wait was a little longer than expected.

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HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
13 May 2013

Dear Aaronfd65, thank you for taking to the time to post your review of Oaks 212 Margaret, I am pleased you enjoyed your stay with us and hope to welcome you back again very soon. More

Boonah, Australia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2013

We stayed for one night and were well looked after. The receptionist from first contact by phone was most helpful and adequately answered all my questions. Check in was friendly and efficient. Apartment spotless and comfortable. Big balcony with seating. Great panoramic views from level 28 over the river all the way to the Gateway Bridge.Parking was $25 and easy... More

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HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
1 May 2013

Dear Hazel H, thank you for posting your review and I am glad you enjoyed your stay at 212 Margaret. I look forward to welcoming you back in the future. More

Sydney, Australia
1 review
1 of 5 stars Reviewed 22 April 2013

Not recommended for business travellers. Was quite disappointed at the total unwillingness to assist. Staff simply refused to accommodate requests to move bookings but were more than happy to pocket the money. This attitude to customer service is really frustrating and usually extends to other things as well. Given the noise problems as well it's best to stay away.

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HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
1 May 2013

Dear Dan598, I am sorry your stay at 212 Margaret did not meet your expectations, we always try to accommodate guests requests to move rooms, but it is not always possible, particularly if we have limited or no vacancies. More

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Derby, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 16 April 2013

We had a 2 bed apartment for 4 nights over Easter. It was very roomy, with 2 bathrooms and laundry, plus fully equiped kitchen. Quite noisy at night, given it's location. The in-room info stated that towels would be changed, beds would be tidied, and spot cleaning performed daily - however this didn't happen. We were told housekeeping staff had... More

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See 4 more reviews by Eliz70 for Brisbane
HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
17 April 2013

Dear ELiz70, thank you for posting your review pf Oaks 212 Margaret and I am glad you founnd your apartment roomy. Housekeeping services over Easter were offered if requested, all apartments had letters delivered advising to notify Reception if daily servicing was required over the period. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 April 2013

Stayed here because it was advertised with kitchen. Kitchen was poorly equipped. Overpriced parking. Stayed for 5 nights and linen was not changed, when I requested the linen to be changed staff told me this was only allowed for stays beyound 7 nights. When I requested for fresh linen to change myself, I was denied and told to wash it... More

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HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
17 April 2013

Dear Jasmina1234, thank you for taking the time to review Oaks 212 Margaret and I am sorry you were disappointed by the level of housekeeping services. All apartments are serviced daily with bed linen change if staying 7 nights or more mid stay. Reception staff offered you the option of extra linen/service for a small fee and meerly advised you... More

Scotland
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 8 April 2013

There is a big tower being built at the back of this place which means half the rooms & the pool area are incredibly noisy from 7am. The reception did there best to move some of our group but they just didn't have enough rooms to move everyone. Judging by the massive hole in the ground to the side of... More

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HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
14 April 2013

Dear WedgeScotland, thank you for taking the time to review Oaks 212 Margaret, unfortunately there is some construction happening near us during business hours. Being the in the CBD this is unavoidable and I apologise for any disruption this may have caused you. The development next door is a carpark being built only. More

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 14 March 2013

I stayed here for two nights.The rooms are in need of some maintenance. I would recommend staying at the Oaks around the corner on Charlotte Street as overall it`s a lot nicer and we found the staff to be more friendly.

Was this review helpful? Yes 1
See 2 more reviews by Laura87130 for Brisbane
HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
18 March 2013

Thank you Laura for posting a review with regards to your recent stay, it was disappointing to read that you found your experience was average. I was hoping you could contact me to discuss the issues that you had with your room so that I can have them rectified immediately. You can email me directly on hm212margaret@theoaksgroup.com.au. More

Auckland Region, New Zealand
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 March 2013

Very average serviced apartments with major construction going on (new high rises being built). We had 2 nights here before moving to another Oaks (Aurora) which far exceeded this property on ALL counts. Below average service and reception at 212 Margaret, if I hadn't already prepaid I would have left after the first night. Firstly, booking online I asked for... More

Was this review helpful? Yes 1
See 3 more reviews by AklTraveler for Brisbane
HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
18 March 2013

Thank you for taking the time to post a review. I was dissapointed to read that your stay was not what you had hoped for. Obvioulsy there are external factors beyond our control that impacted on your stay and please rest assured that if we could have facilitaed a room move, the staff would have been happy to do so.... More

East Lancs
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 8 February 2013

Four of us stayed for three nights t(wo before and one after a road trip) and found the apartments to be wonderful. The staff were very helpful. We were upgraded to the penthouse on the 30th floor. The views were amazing. The air con was so cooling as it was hot and humid in early Jan. The serviced apartments are... More

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See 4 more reviews by Tony48 for Brisbane
HotelManagerMargaret, Manager at Oaks 212 Margaret, responded to this review
18 March 2013

Thank you Tony for taking the time to post a review on Trip Advisor. I was happy to read that you were happy with your upgraded apartment and the wonderful views that 212 Margaret has to offer. I will pass on your comments to the staff and I look forward to welcoming you back to 212 in the future. More

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Additional Information about Oaks 212 Margaret

Address: 212 Margaret Street, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane
Amenities:
Fitness Centre Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Luxury Hotels in Brisbane
Price range (per night): 149 AUD - 287 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Oaks 212 Margaret, is the perfect base from which to enjoy everything Brisbane accommodation has to offer. Cool cafe precincts and fine dining, theatres, nightclubs, busy streets and leafy corners. Enjoying breathtaking river, city and parkland views, 212 Margaret is just an easy stroll from the financial, commercial and shopping heart with its great restaurants and entertainment venues. Excellent access to public transport makes getting around a breeze. ... more   less 
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Also Known As:
Oaks 212 Margaret Hotel
Oaks 212 Margaret Brisbane
Oaks 212 Margaret Hotel Brisbane
Oaks 212 Margaret Brisbane, Queensland

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Oaks 212 Margaret
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