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Comfort Inn and Suites Northgate Airport

4.0 of 5
186 Toombul Rd, Brisbane, Queensland 4013, Australia
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Comfort Inn and Suites Northgate Airport
Ranked #56 of 159 hotels in Brisbane
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97 reviews from our community

    Trip type
Traveller rating
    27
    36
    10
    14
    10
Date Rating
Huizen, The Netherlands
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Stayed here one night with friends as I was leaving Australia the next day. You can notice that there has been a major overhaul, 95% looks great but there is another 5% which would make the place perfect… we could not believe the filthy condition of the folder where the general information was in, such a shame that this was... More

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Bungendore
1 review
5 of 5 stars Reviewed 10 May 2013

Deployed overseas and stayed at Comfort Inn on return for two week break (self funded this time) so hunted around for reasonable price accommodation. Had been upgraded on arrival and room was excellent, peaceful and relaxing. Food at the cafe was fanastic and best steak in a long time - beat hands down the food overseas in the compound. So... More

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Northgate-Associate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
11 May 2013

Hi, Its always great to get a "Excellent" review from our guests, thank you for posting your experience on Trip Advisor! We are known for our restaurant and also believe our steaks are one of the best in Brisbane. I will forward on your comments to the team regarding the excellent customer service you received during the stay. Thank you... More

1 review
5 of 5 stars Reviewed 3 May 2013 via mobile

Stayed to be close to airport, location is great. Room was clean and superbly set out.Ordered room service for dinner and breakfast. Food was absolutely delicious. Great experience, would absolutely stay again.

Was this review helpful? Yes
Northgate-Associate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
11 May 2013

Hi, Thank you for posting a Trip Advisor review, its wonderful that you enjoyed your stay with us. We aim to provide high quality serviced rooms at very competitive rates, it certainly seems as if you were able to receive this for your visit. We look forward to meeting with you again in the near future. Kind Regards, Jason Dunne... More

Melbourne, Australia
1 review
1 of 5 stars Reviewed 1 May 2013

Entry to room is via steep narrow stairs. Not ideal when holding a conference at the location and need to drag heavy boxes upstairs. Traffic was noisy and the air con next door was unbearably noisy all night. The staff were appalling with regard to handling a conference. Failed to set up the projector, did not confirm break times, failed... More

Was this review helpful? Yes
Manager-Northgate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
10 May 2013

Hi, Thank you for taking the time to tell us about your recent stay, and I am sorry to hear that we came up short against your expectations. Particularly disappointing from our perspective is that you were with us for a conference. We have a lot of conferences in our property and this is this first negative feedback of this... More

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5 of 5 stars Reviewed 30 April 2013

Lovely clean modern rooms, clean well kept grounds, friendly great helpfull staff, budget priced for the family or business stay, conference rooms & resturaunt. all over great place to stay and close to the airport.

Was this review helpful? Yes
Northgate-Associate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
11 May 2013

Hi, Thank you for sharing your experience on Trip Advisor. We are thrilled to read your positive comments. We will be sharing your feedback with the Comfort Inn team. Thank you and we look forward to welcoming you back again soon. Kind Regards, Jason Dunne Duty Manager More

WPG
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 April 2013

We stayed in a Loft room which was up a steep set of stairs and was alright for us but if you are unable to carry a big suitcase up a staircase, then a main floor room would be a better choice. Our room was modern and clean with free WiFi. The breakfast was good and the dinners were delicious.... More

Was this review helpful? Yes
Northgate-Associate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
11 May 2013

Hi, Thank you for your review on your recent stay with us. Your comments suggest you were extremely happy with the quality of the room and value for money received. I will happily pass on those comments to the front desk team regarding the wonderful customer service they provided to you. We look forward to welcoming you back to the... More

Ravenshoe, Queensland, Australia
1 review
4 of 5 stars Reviewed 27 April 2013

We quite enjoyed our stay. Was very convenient to airport. Rooms were modern and clean, with all the services you would expect. Only downside was the busy road with traffic lights right outside :/ Staff are hospitable and helpful. All up we enjoyed a pleasant stay.

Was this review helpful? Yes
Northgate-Associate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
11 May 2013

Hi, Thank you for taking the time to review our property. We appreciate your positive feedback and glad we were able to live up to the high standards. We have double glazing in our rooms and have made sure that our housekeeping team check the doors and windows are shut and secure for the sound proof to work efficiently. We... More

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 April 2013

Stayed here for one night. 15 minutes from airport. Very clean and comfortable room. There are both ground floor and loft style apartment rooms. I stayed in a loft style. Rooms have recently been completely refurbished and this has been done very well and not on the cheap. Restaurant is small but food was terrific and very well priced. Make... More

Was this review helpful? Yes
Northgate-Associate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
11 May 2013

Hi, Thank you for taking the time to share your experience. We strive to create a comfortable stay for our guests and we are delighted to read through your comments that that this was achieved. We look forward to welcoming you again in the near future. Kind Regards, Jason Dunne Duty Manager More

Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 22 April 2013

This motel's only claim to fame is that it is close to the airport. So for approx. $185 you get a basic motel room (breakfast extra) on a very busy main road with trucks flying past your window day and night. The sound of trucks braking for the traffic lights outside my window made it impossible to sleep until it... More

Was this review helpful? Yes 3
Manager-Northgate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
10 May 2013

Hi, Thank you for your taking the time to review our property. We don't usually get reviews of this nature therefore I am quite concerned about it and accordingly have tried to work out when exactly you stayed and perhaps what room you were in – but with no luck. Your Trip Advisor name no_info and that you live in... More

Adelaide, Australia
1 review
4 of 5 stars Reviewed 14 April 2013

This is a great location close to the airport, it is new, the room has a modern fresh feel, comfortable and clean!! Staff are helpful and friendly. All round a good stop over when travelling through, give it a try!

Was this review helpful? Yes
Manager-Northgate, Front Office Manager at Comfort Inn and Suites Northgate Airport, responded to this review
10 May 2013

Hi, Thank you for taking the time to review our property. We always welcome feedback. We are glad to hear you had such a comfortable stay. We take pride in our property and have excellent staff all round. We look forward to meeting with you again soon in the near future. Kind Regards, Jason Dunne Duty Manager More

 
 
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Additional Information about Comfort Inn and Suites Northgate Airport

Also Known As:
Comfort Inn And Suites Northgate Airport Hotel Brisbane
Comfort Inn And Suites Northgate Airport Hotel
Comfort Inn Northgate Airport
Comfort Inn Brisbane
Brisbane Comfort Inn
Comfort Inn And Suites Northgate Airport Brisbane, Queensland
Address: 186 Toombul Rd, Brisbane, Queensland 4013, Australia
Phone Number:
Region: Australia > Queensland > Brisbane
Amenities:
Bar/Lounge Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Luxury Hotels in Brisbane
Price range (per night): $160 - $222
Hotel Class:4 star (4*)
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