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Sofitel Brisbane Central

5.0 of 5
249 Turbot Street, Brisbane, Queensland 4000, Australia
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Sofitel Brisbane Central
Ranked #5 of 159 hotels in Brisbane
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1,774 reviews from our community

Traveller rating
    871
    573
    225
    69
    36
See reviews for
Families
250
 
Couples
839
 
Solo
186
 
Business
408
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
4 of 5 stars Reviewed 17 May 2013 NEW

We enjoyed our stay at the hotel taking advantage of its central location to attend 2 sporting events. The front desk staff were excellent but the restaurant breakfast service let down the rest. Two mornings in a row we were served cold coffee and once the milk had bugs in it. The breakfast buffet food was good as usual. Rooms... More

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Review collected in partnership with Accorhotels.com

Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Sofitel simply get it right. From concierge opening my taxi odor and greeting meeting "Bonjour", to the scent of luxury in the lobby, the charming check in and all the smiles...it was brilliant. You don't need to be famous to be treated like a star. I live the Sofitel Brisbane lobby. It's vast, chic & full of sensory delights. Several... More

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Melbourne
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

Very presentable lobby and restaurant setup. The Sofitel bedding arrangement is well known. The only flaw is that the bathrooms could do with a slight makeover. Very conveniently located in the heart of the city.

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
16 May 2013

Dear SFReader I was pleased to learn that you enjoyed your recent stay with us and that you enjoyed our wonderful Sofitel MyBed experience and the hotel’s central location. At Sofitel Brisbane Central, we aim to provide a level of service that exceeds our guests’ expectations and to this extent I was delighted to read your comments. I hope that... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

We would recommend this hotel to all types of travellers. We were a family group but there were couples, business groups, weddings and formal parties staying there on the same week-end. Worth doing the packages on offer-especially the one offering parking for your car. The breakfast is the best we have had and there was champagne too for Mother's Day!... More

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Review collected in partnership with Accorhotels.com

SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
16 May 2013

Dear onelife6 I was delighted to read your review after your recent visit to Sofitel Brisbane Central. It is always pleasing to learn that the hotel lived up to expectations and I was pleased to learn that you enjoyed your breakfast and champagne on Mother’s Day. Thank you once again and I hope to welcome you and your family to... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

Having stayed at many hotels around Australia and most in Brisbane I can honestly state my experience at Sofitel was beyond compare. The quality of service is second to none, the staff were attentive whilst being aware of your privacy needs, the rooms were exquisite (I stayed in a Junior Suite) and the food sublime. I cannot recommend this hotel... More

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Review collected in partnership with Accorhotels.com

SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
16 May 2013

Dear pnkorwin I appreciate you taking the time to write a review following your recent stay with us. It was a pleasure to read your comments and that you rate our hotel so highly! I am sure our staff will be delighted to read your comments. The hotel prides itself in offering a Magnifique experience for all of our guests... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2013 NEW

Australia's most expensive Internet and bottled water. This place is just Ok for an overnight business stop at best. The service was fine. Internet for $23 is unbelievable these days when most include it in room charge. A $9.00 bottle of water in the room (no complimentary) is another annoying cash grab, when a hotel this aged should be trading... More

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SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
16 May 2013

Dear Longlea73 We very much appreciate your feedback regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive feedback, both good and constructive. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Yours Sincerely Marcus Hanna General Manager Sofitel Brisbane Central More

Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

The Sofitel Brisbane is located above the central railway station so if arriving by train (as we did) on a rainy day you do not even get wet. The Sofitel Brisbane meets all the expectations of a high branded hotel with particular attention to the sleep comfort of the beds. The rooms are elegant without being fussy and simply functional.... More

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Review collected in partnership with Accorhotels.com

SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
16 May 2013

Dear Alan007Australia It was great to read your review after your recent visit to Brisbane and Sofitel Brisbane Central. I was pleased to learn that the hotel lived up to your expectations and that you found the location above Central Railway Station to be convenient. Thank you once again and I hope to welcome you back when you next visit... More

Brisbane, Australia
Top Contributor
53 reviews 53 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Sofitel Brisbane has just finished their renovation and their rooms are improved. The rooms are nicely decorated in modern colours with French pictures. The beds are soft, warm and cosy. The blinds block out even the midday sun and the showers are hot with great water pressure. What more do you really need? View from either side of the hotel... More

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See 15 more reviews by mcaus for Brisbane
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
16 May 2013

Dear mcaus Thank you for taking the time to write such a wonderful review on your recent stay at Sofitel Brisbane Central. I was delighted to read that you both enjoyed your stay with us, especially our wonderful buffet breakfast in Thyme Restaurant and I hope that your friend enjoyed the ice cream that was personally delivered by one of... More

Bundaberg, Australia
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

Enjoyed all aspects of the Sofitel. Wonderful experience. Great restaurant. Superb service. Bed comfort fantastic. Close to city. Great for access to public transport. Pop into the city on the airtrain and the hotel is just there. Top of my list for hotels in Brisbane. Will be certainly staying there again.

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Review collected in partnership with Accorhotels.com

SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
16 May 2013

Dear traveller4670 I was pleased to learn that you enjoyed your recent stay with us. At Sofitel Brisbane Central, we aim to provide a level of service that exceeds our guests’ expectations and to this extent I was delighted to read your comments. I hope that we are able to welcome you and your family back to Sofitel soon. Yours... More

Perth, Australia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Sofitel is a great hotel located above Central Train Station. We had a room on the 20th Floor which was great. The beds are a little too soft for my liking but someone else may like. Check in had it problems as we had two bookings given that we where using a Free night and then paying for the next... More

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Review collected in partnership with Accorhotels.com

SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review
14 May 2013

Dear debchef11 Thank you for your review following your recent visit to Sofitel Brisbane Central to celebrate your birthday. Whilst I did note your positive comments regarding the hotel’s central location, I was disappointed to read that you experienced problems at check-in and also that your dining experiences did not meet your expectations. We appreciate you sharing your concerns and... More

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Hotel Summarization (Beta)

What travellers say

  • Train station(36)
  • Club lounge(35)
  • Room service(29)
  • Very good(24)
  • Great location(23)
  • Star hotel(22)
  • Buffet breakfast(18)
  • Accor Advantage(15)
  • Queen Street mall(15)
  • Very comfortable(13)

Additional Information about Sofitel Brisbane Central

Address: 249 Turbot Street, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Brisbane
#5 Luxury Hotels in Brisbane
#9 Business Hotels in Brisbane
Price range (per night): 204 AUD - 437 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Positioned in the heart of Brisbane, you will discover a hotel of sophisticated luxury and personalised service. Renowned for its inspiring arrival experience via the alluring lobby, the wide choice of food and beverage outlets and breathtaking views of the city and surrounds, the hotel’s reputation as the leading choice in luxury accommodation and conferencing is truly deserved.The property boasts 433 recently refurbished rooms and suites featuring delicate touches of contemporary sophistication creating a unique sense of luxury. The rooms and suites exude an artistic feel that links the progressive design of the new world with refined French Elegance. ... more   less 
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Accor Brisbane Central
Sofitel Brisbane
Brisbane Sofitel
Sofitel Brisbane Central Queensland

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Sofitel Brisbane Central
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