This hotel was well-located for both the show we attended at the Brisbane Entertainment Centre and the airport. It offered transport to the show, which would have been a great convenience BUT the charge for the short, straight-forward shuttle journey was $30 per person (or that's what we were quoted)! Needless to say, we took our car. The staff were... More

I stay at the Novotel Brisbane Airport whenever I have a short overnight stay in Brisbane. The reservations staff and front desk staff are always extremely helpful, the rooms are still looking new and are well maintained. Travel to the airport terminals and from the terminals to the hotel property is achieved by the orange DFO courtesy bus which drops... More

Super hotel. Very convenient to shopping and airport. Very friendly staff. Wonderful pool and great dining . I recommend this hotel especially when as it is so near the airport. The Maori man on the reception was very helpful and cheerful.

This was my second stay here on my annual trip from Queensland to Nova Scotia. I was given an upgrade this time to a King Bed Suite in a corner on the top floor. The suite could only be described as stunning. Huge, with high ceilings due to the top floor location. Extremely well appointed, two TV's, two desks, even... More

We were to be arriving in Brisbane from Fiji at 10.30pm, then flying home to Perth at 8.30am the following morning, so booking at this Hotel made great sense. Thank goodness we chose that one! As it happened, I contracted a virus and was quite ill by the time we arrived in Brisbane. My husband called the desk at 6.00am... More

Very poor first impression as I was greeted with second hand smoke wafting in from outside and permeating the entire lobby and basically the entire hotel due to an atrium design. The entire hotel just didn't smell clean either with stale air or smells from the carpets in the corridors. Poor tiny gym with no way to exercise the upper... More

Great staff who are always happy to help and always have a smile on their face. What a refreshing change.... Call the hotel when leaving Brisbane airport to arrange a pick up...Glenn the driver is a star. There are no signs coming out of the airport to direct you to the pick up point so call and the staff will... More

Good hotel, clean, comfortable but so overpriced, obviously they get away with it because they are the only hotel on airport. Added insult is to have to pay for hotel parking, thank goodness there is a free park across the road. Had dinner in the restaurant which was very pleasant and average hotel prices. Pleasant staff.

Have stayed at this hotel on a number of occasions and remain impressed. The location is excellent, close to the airport. Staff are excellent. Restaurant provides great meals. Also close walk to the shops (DFO, Woolworths, Dan Murphys), which make getting last minute requirements for travelling very convenient. No complaints would stay again.