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All 77 Brisbane accommodations »

iStay River City

4.5 of 5
79 Albert Street, Brisbane, Queensland 4000, Australia
Hotel amenities
3.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
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Date Rating
ESM0910
Sydney, Australia
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

Before i made my booking, i was reading the reviews. Majority of the reviews are not good. It made me think twice if i should proceed booking for 2 nights. Well I'm glad I did.. We enjoyed our stay in a 2 bedroom apartment on 27th floor. The apartment is roomy with 2 bathrooms, kitchen, big balcony and reasonable view.... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
6 February 2012

We thank you very much for your positive review of iStay River City and are glad to read that you enjoyed your stay! Oaks Hotels & Resorts looks forward to welcoming you back again soon. More

taust
Gold Coast
2 reviews
3 helpful votes
3 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

Not a bad place and well located, but bring your own provisions. They don't supply shampoos or anything as, according to them, it is a "non-serviced" apartment. But even the soap was missing. Reception happily supplied some, but it was just as well they were still open. It was a smallish 1 bedroom apartment, but well located. Cleaning was a... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
23 January 2012

We thank you for your review of iStay River City. This property is indeed an unserviced hotel, where guests select their cleaning and amenity options. We do however include soap in the rooms, so please accept our apologies that on this occasion you did not receive any. Oaks Hotels & Resorts hopes to welcome you back again soon. More

Michael R
Wellington, New Zealand
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We had a terrible experience with I-Stay. In October 2011 we checked in for four nights but we left after one night because we weren't satisfied with the cleanliness of the room, the noise in the hallway and the fact that the in-room laundry facilities were not working. The manager assured us that we would only be charged for one... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
19 January 2012

Thank you for providing feedback regarding your recent stay at iStay River City. It is very disappointing to read that you were dissatisfied with your stay at and we are concerned to read of your experience. We always aim to provide a stay that is both enjoyable and exceeds guest expectations and we apologise that we did not achieve this... More

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adolan
Brisbane, Australia
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 8 January 2012

On the weekend of New Years Eve my wife and I stayed at the Istay River City Apartments. We stayed in a 1 bedroom apartment which had all the comforts of home. The apartment was very spacious and clean with a good size balcony which would easily accomodate 6 - 8 adults. The location of these apartments is ideal whith... More

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Oaks Hotels and Resorts, Guest Relations Manager at iStay River City, responded to this review
10 January 2012

Thank you for taking the time to comment on your recent experience at iStay River City. It is wonderful to read that we were able to play a part in making your weekend an enjoyable one. Please do stay again next time you are in the area. We look forward to welcoming you back again. More

Onthamove
2 reviews
1 helpful vote
2 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

We have just checked in to istay. What a grubby room we have. The bathroom is feral, grotty and grimy. Carpets are dirty along with the walls. Yuk! Don't care for 5 star resorts at all and we have travelled and stayed at Backpackers that have been cleaner. Staff service great. More

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Travelingtoddlyn
2 reviews
5 of 5 stars Reviewed 2 January 2012

I stayed here with my partner and mother. We could have asked for more except maybe easier parking. The rooms were very clean with lots of space and wonderful views. Thank you. More

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jsmella
Calgary
Senior Contributor
22 reviews
4 helpful votes
3 of 5 stars Reviewed 2 January 2012

The location is awesome...3 blocks from the main drag, 2 blocks from Botanical gardens, South Bank in walking distance, but... Dislikes: daily service not provided (no fresh towels, you take out your own garbage), carpets are dirty and old, beds extremely firm, you have to pay or at least ask for more dishwashing or dishwasher detergent, service was nothing special,... More

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Gwen M
Hamilton, New Zealand
2 reviews
2 helpful votes
4 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

I have read with interest the comments of several guests. I was a permanent tenant at Rivercity when it first opened approx 7 years ago. I had a one bedroom unit which faced south although no view loved the close proximity to the City centre. More recently I have stayed up to 6 months at a time as a guest... More

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DEBORAH P
SIPPY DOWNS
Reviewer
4 reviews
9 helpful votes
4 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

For a two bedroom appartment I paid the same as many hotel rooms with two double beds. Appartment was well appointed, clean and modern, but not as nice as the Oaks around the corner at 212 Margaret St. Great location, walk to lots of restaurants, Botanic Gardens, shopping etc. Parking cost an extra $20/night but that is common in Brisbane.... More

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Customer Feedback, Guest Relations Manager at iStay River City, responded to this review
30 November 2011

We thank you for reviewing iStay River City. It is great to hear that you were happy with the value of your apartment. We are glad to read that it suited your needs. Oaks Hotels and Resorts looks forward to seeing you again soon. More

VivGoll
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

Wehad a wedding to go to in the CBD chose this hotel before checking TripAdvisor big mistake, great location but it was not very clean very very grubby made you feel unclean sitting anywhere althought the bed was clean and very comfortable. Apartment was spacious had a balcony which you could not sit out on due to office buildings all... More

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