stayed 3 nights wish it was longer! rooms were clean, comfortable, staff were pleasant on the phone while booking and even more pleasant/helpful on arrival. Hotel is in a great location easy walk to city centre, will definatley be staying again,
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We stayed for a week. We were a little apprehensive after reading the reviews - but it was the only place we could get in! We were pleasantly surprised. The service at checkin was friendly, quick and efficient. The room was clean and reasonable well appointed. We did not find a problem with the location and felt quite safe walking...
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Hi Jay,
We are so happy that you had the opportunity to stay at the Mediterranean All Suite Hotel and to meet our lovely team. We understand that our past services had not been up to certain guests standards. BUT we have improved dramatically and this will be evident to those who have stayed with us in the past few...
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We stayed for 4 nights in May in room 326, which was on the 3rd floor and at the other end from the bus stop. We had a view from our balcony down Cavenagh Street towards the city. The room was very clean with all you could want from a 1 bedroom suite. The kitchen facilities were fine and the...
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Hi Ian,
We are very happy that you enjoyed your stay at the Mediterranean All Suite Hotel.
Thankfully we have excellent housekeeping team who works very hard to maintain the cleanliness of the rooms. We have had a look at the dining table in the room and had them repaired immediately. As for the noice coming from the bus stop,...
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First impressions the hotel was in a OK position in the city of Darwin, we stay there for approx 8 weeks!
We stayed on the 1st floor and right above the bus stop, management forget to advise of the noise and carry on from the locals at the bus stop from 5am- until bascally 3-4am next morning.
Sit out on...
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Upon arrival at the apartments we enquired as to how we access the free gym that was advertised on WOTIF.com. We we're told that it was not available for the entire stay but we were to recieve 1 free voucher. As many hotels were a similar price our choice to stay here was totally based on the gym offered. The...
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I sincerely apologise for my aggressive behaviour towards the guests. My intention was not to upset the guests and I have taken this very seriously.
I have been in the management position for 6 months and this is my very first management experience. Therefore I am still learning to becoming a better manager in the future. Guests feedbacks has made...
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The rooms are in need of refurbishment - toilet smelt of dampness. The design of the rooms are very poor, especially if there is a 3rd person as the bathroom is in the main bedroom but has no wall separating it - so, no privacy. The management was at times very rude and obviously reluctant to spend any money. Our...
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Firstly, I would like to introduce myself. My name is Feancy Bangsa and I am the new Manager for Mediterranean All Suite Hotel. I commence my position in July 2010 and believe me, there are a few issues I identified.
I do regret for your negative experience and I am thankful for your feedback as this will help us to...
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Totally disgusting place particularly at the price of in excess of $200 per night. Couldn't wait to leave Darwin to leave this place.
Dirty, smelly, AC is like a steam train. Totally impractical design. The bath/shower is in the middle of the bedroom.
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Firstly, I would like to bring to your attention that July and August is the busiest time of the year in the Northern Territory. Therefore, majority of hotels and apartments will increase their room rate to cover expenses in the low season. Unfortunately being in the NT, our low season seems to be longer than the peak season.
All of...
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Stayed here for 6 nights, we were surprised at the size of the rooms. The bedrooms (2 with queen beds) were spacious, plenty of wardrobes and drawers and unusual in-bedroom bathroom facilities (twin hand basins, spar (bath) with shower over) and separate toilet in each of the bedrooms. The rooms were clean and bedding of high quality.
The building is...
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Thank you for the positive feedback. Yes we have been told that our rooms are very spacious. We have had Star Rating Investigator commenting the size of our rooms. Our rooms are most suitable for family, singles, and couples.
As for the car park, I do agree it is a bit tight. There are 36 parking spots for guests and...
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Booked as part of a Ghan Platinum package with our car. It was presented as a 3.5 star hotel, but I would give it about 2 stars. The lifts stank. The whole hotel smelt off. The unit smelled of I don't know what, possibly some cleaning chemical or sweat, the pillows stank of cigarette smoke (it was a non-smoking room)...
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Unfortunately at that time guests must of stayed in the room where previous guests were smokers. However, it was the Housekeeper duty to ensure the pillows was replaced with a fresh pillow. Fortunately, we have replaced the Housekeeper Supervisor with a more experienced and dedicated supervisor who commenced in Sep 2010. Our current Housekeeping Supervisor invetigates the conditions of the...
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Located at the end of Cavanagh Street in the city, the location was O.K. with a bus stop outside and a small carpark at the back. This is not a hotel - it is a block of rather tired and shabby apartments. The sofa in the lounge room was very badly worn and sagging, the ceiling fan above it had...
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Hello,
Firstly I would like to introduce myself. I am the new Manager of Mediterranean All Suite Hotel. Since commencing at Mediterranean All Suite Hotel in July 2010, I have noticed there are a few maintenance issues which needs to be addressed. This hotel is over 14 years old and it continious repairs.
Our room is known for its one...
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