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All 34 Darwin hotels

DoubleTree by Hilton Hotel Darwin

4.0 of 5
122 The Esplanade, Darwin, Northern Territory 0800, Australia
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DoubleTree by Hilton Hotel Darwin
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Ranked #5 of 34 hotels in Darwin
Most recent review
4 of 5 stars Reviewed 16 June 2013
Tapp0 Perth, Australia
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290 reviews from our community

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Perth, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

It's a bit confusing, but there are two DT By Hilton hotels in Darwin - side by side on the Esplanade. I tried to check into one but was told I was actually booked into the other. A 100 metre walk in Darwin media heat with luggage didn't really put me in the right frame of mind when it came... More

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
16 June 2013

I was very pleased to read that you enjoyed your stay at the DoubleTree by Hilton Esplanade Darwin, Tapp0. Apologies for the naming of the two hotel being very similar, I do understand the confusion than can occur with this. It was great to hear that you enjoyed both the service and the food - our food and beverage team... More

1 review
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

Spent the best Saturday night of my life curled up in bed watching the best tv network of all time, Animal Planet. The shows about various cats and heroic dogs gave me the a wonderful nights sleep before my flight the next day.

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
16 June 2013

Dear Saturok I am so glad that you had a great stay with us. Sometimes, there is nothing better than a great night in with room service and watching TV. I am pleased that you had a realxing stay with us. We hope to see you again soon. Kind Regards Carey Osborne More

langwarrin
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

Was worried about the negative postings but we are very happy with our room and the hotel is no way as bad as the negatives say. The staff have been excellent, pleasant and very helpful so if you are worried don't be. Doubletree staff are working hard to please. The Restaurant ambience is very pleasant. - The Barramundi we enjoyed... More

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See 8 more reviews by wanderlustLangwarrin for Darwin
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
16 June 2013

Thank you for sharing your positive experience wanderlustLangwarrin. I was particularly pleased to hear the you found the team to provide excellent customer service and that you enjoyed the Barramundi and Poolside Restaurant. The team and I look forward to welcoming you back to DoubleTree by Hilton Darwin soon. Kind Regards Carey Osborne More

Benloch, Victoria, Australia
1 review
2 of 5 stars Reviewed 5 June 2013

Stayed at Double Tree one week after the Hilton took over. The single room had a view over the dumpster and bins. I attempted to call reception with the details on the card next to the phone and also the concierge. No answer from either. Bar shut at 10.30pm on the Sunday and Monday night. Iron did not work in... More

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
7 June 2013

Dear Peter M Thank you for your post about your stay back in the first week of May. The conversion of the hotel did pose a few challenges for the team and I sincerely apologise for the lack of service and ownership that you received when raising your concerns. While unfortunately I did not receive your comment card, I believe... More

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Perth, Western Australia, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 June 2013

Shocked that these guys can call themselves a Hilton! They are the old holiday inn and are more suited to that standard. I stayed 3 nights and it did the job as I was hardly there. The rooms are large, my bathroom has a horrible smell to it but could not be bothered to complain as I was hardly going... More

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
7 June 2013

Dear Perthgirl31 Thank you for your feedback in relation to your recent stay with us at DoubleTree by Hilton Darwin. I apologise for the housekeeping issues that you encountered during your stay with us.Our guest room compendium is normally located on the work desk, and I hope not having one did not inconvenience you too greatly. Our bathrooms will be... More

Vila Velha, ES
Top Contributor
227 reviews 227 reviews
182 hotel reviews
Reviews in 159 cities Reviews in 159 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 2 June 2013

We liked our room, especially the super soft bed which allowed us to have a very relaxing sleep.The check-in personnel at the front desk were superfriendly and helpful. The hotel is in an old triangular building, but was up-graded recently (until short time ago the hotel was a Holiday Inn). As with all hotels in this part of Australia, the... More

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See 2 more reviews by Doffa for Darwin
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
3 June 2013

Dear Doffa Thank you for taking the time to post about your recent visit at the DoubleTree by Hilton Darwin. Our beds are very comfortable and that the team very very friendly and helpful to you during your stay. The team and I hope to see you again soon at DoubleTree by Hilton Darwin. Kind Regards Carey Osborne More

Canberra, Australia
Top Contributor
92 reviews 92 reviews
77 hotel reviews
Reviews in 47 cities Reviews in 47 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 29 May 2013

Stayed here for three nights last week. The hotel is one of those old 1970s Travelodge tri-arc designs, which I personally quite love but which are, it must be said, somewhat dated. To be honest, I think the best thing to do with a building like this is to go with the retro theme rather than trying to tart it... More

Was this review helpful? Yes 1
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
30 May 2013

Dear Mr Humphries Thank you for your posting. Hopefully you have seen by now my other repsonses to posts in that our bathrooms are being rennovated in the last quarter of the year, which the team and I are very excited about. Once again, thank you for your feedback, we hope to see you in Darwin again one day soon.... More

Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 May 2013

We stayed on 18th and then 23rd for three nights. The three nights was booked through wotif several months in advance and we payed $416 per night including breakfast, whereas the one night was booked only 1 month prior through bookings.com at $249 (not including breakfast). The room at $249 (with a renovated bathroom) seemed to be good value. The... More

Was this review helpful? Yes 1
See 4 more reviews by wisewoman61 for Darwin
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
30 May 2013

Dear Wisewoman61 Thank you for your feedback about your recent visit with us. I do apologise for the housekeeping issues that you encountered during your stay with us. We are looking to refurbish our bathrooms starting in late October of this year. Our team do a great job in looking after our guests, and I was pleased to hear that... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 26 May 2013

1 week has passed and I still have not received any reply to my feedback in my parting card and a personal letter I wrote to the management. I went to Doubletree Darwin website to check if I can follow up on this but there is no link/email address to provide my comments. I feel compelled to come here and... More

Was this review helpful? Yes 1
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
26 May 2013

Dear Flambouya Firstly, please accept my sincere apologies for no one coming back to you after leaving such detailed feedback. This is very disappointing, and we have obviously had a breakdown in communication. I would certainly like to discuss this with your personally, if you could please contact the hotel with your best point of contact and I will call... More

perth
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 23 May 2013

We booked when it was the holiday inn and asked for an extra night a month before we travelled. When we checked in they were quite busy and the extra night request seemed too hard for them and that continued through to checkout when they were unable to issue us a receipt. In the meantime our room access keys expired... More

Was this review helpful? Yes 1
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review
26 May 2013

Dear Kanodong Thank you for your feedback and please accept my apologies for this issues that you encountered during your stay with us and upon check out from the hotel. Unfortunately you have left the hotel with a poor impression and if you would like to contact me upon your return from your holiday with your details, I will personally... More

 
 
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Additional Information about DoubleTree by Hilton Hotel Darwin

Address: 122 The Esplanade, Darwin, Northern Territory 0800, Australia
Phone Number:
Region: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar/Lounge Business Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 34 hotels in Darwin
Price range (per night): $219 - $414
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
DoubleTree by Hilton Darwin is accessible to Darwin CBD, vibrant Mitchell Street, Crocosaurus Cove and Darwin Wharf. The hotel features 24 hour reception and room service and hosts a breakfast in the poolside restaurant for those early risers who embark on day tours or business to the region. Restaurant overlooks the pool and surrounding gardens. ... more   less 
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