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Novotel Darwin Atrium

4.5 of 5
100 The Esplanade, Darwin, Northern Territory 0800, Australia
Hotel amenities
Novotel Darwin Atrium
Ranked #13 of 35 hotels in Darwin
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606 reviews from our community

Traveller rating
    93
    213
    174
    90
    36
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Families
133
 
Couples
261
 
Solo
79
 
Business
117
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Darwin, Australia
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

sort out the movie chanel hand monitor, it was working ut difficult to work out, we had to cll reception staff to assist us in getting the movie that we wanted. The room was nice and cool and quiet and the bed was very comfortabl.

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Review collected in partnership with Accorhotels.com

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

I'd love to give this place a higher review (as the service is excellent - one of the staff was there all night and just went out of his way to help which was refreshing), but the rooms are stiflingly hot and I was unable to sleep. The rooms are large and comfortably/well fit-out, but the single wall-mounted air con... More

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See 2 more reviews by AusBeagle for Darwin
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Stayed 3 nights with a harbour view room - very nice room, great view, very convenient. Staff very helpful except they didn't find the book we left behind! Expensive room - top floor, very spacious. Sheets not as smooth as we'd have liked for the price. Great facilities and very friendly staff.

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Review collected in partnership with Accorhotels.com

Shellharbour, New South Wales, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013

The free up grade was very good, the customer service was excellent, I would recommend this Hotel just because the customer service and the room service and the staff helping me to take my bags to the etc etc.

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Darwin, NT
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 11 May 2013

We walked in off the street at 2am after plane delays and were offered the last room for the night. Big room comfy bed air conditioning and strong shower. That's all we needed for a few hours rest. However ... I have spent the last 5 days (while overseas on holidays) attempting to get the security deposit they held on... More

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NovotelDarwinManager, Manager at Novotel Darwin Atrium, responded to this review
15 May 2013

Dear Darwin_NTNTtraveller, Thank you for your review. I am pleased to learn that you have enjoyed the facilities at the hotel. With your remarks in regards to the pre-authorisation taken at the time of check-in, we have discussed with the team and tightened the process. Some bank do held the pre-authorisation as a pending charge on our behalf for a... More

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A TripAdvisor Member
2 of 5 stars Reviewed 9 May 2013

Even for Darwin this place is poor quality and too expensive. The rooms while not bad aren't special, the bathrooms are average and the view is obstructed by terrible window boxes. If you like balconies and a good nights sleep, stay anywhere else. The air conditioner makes more noise than sleeping under the flight path and it does this every... More

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NovotelDarwinManager, Manager at Novotel Darwin Atrium, responded to this review
15 May 2013

Dear TripAdvisor Member, Thank you for your review, please let me apologise on behalf of the team at Novotel Darwin that your experience do not meet your expectation. Your remark in regards to the Air Conditioning unit has been discussed with our Maintenance Manager for action to follow up. Please be rest assure that we take that as priority and... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 May 2013

Extremely professional staff at reception. Have only big wraps for Staff leader Deidrie. Handles unfortunate problems well. Room and Pool area well presented. Atrium area is very relaxing with well appointed furnishings.

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Review collected in partnership with Accorhotels.com

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 April 2013

We booked a two bedroom apartment with Novotel and on arrival were lucky to be upgraded to the new building next door, The U2. There is no reception in the U2 so all requests etc need to go through the Novotel next door. Our apartment was on the 11th floor with water views. All bedrooms were large and the kitchen,... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 April 2013

Booked a standard room for two nights and a Superior room for three. Rooms were not clean, the initially offered 'Superior room' had a hole in the carpet and stained curtains. Staff did not seem empowered to help and deputy manager had to be called. He did his best but overall we were not impressed with the hotel. Air con... More

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See 4 more reviews by Rowever for Darwin
Maroochydore, Australia
1 review
4 of 5 stars Reviewed 24 April 2013

My wife and I enjoyed a week's stay in the Novotel Darwin Atrium. The rooms were tidy and the service provided by all staff that were came in contact with was friendly and helpful. We found the location of the hotel central for our needs and we would stay there again.

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Review collected in partnership with Accorhotels.com

 
 
Novotel Darwin Atrium
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Hotel Summarization (Beta)

What travellers say

  • Very good(18)
  • Great location(16)
  • Staff were friendly(8)
  • Bedroom apartment(7)
  • Little tired(6)
  • Construction site(6)
  • Mitchell Street(5)
  • First nights(4)
  • Credit card(3)
  • Clean and comfortable(3)

Additional Information about Novotel Darwin Atrium

Address: 100 The Esplanade, Darwin, Northern Territory 0800, Australia
Region: Australia > Northern Territory > Top End > Darwin
Amenities:
Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotels in Darwin
Price range (per night): $175 - $445
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The Novotel Darwin Atrium is conveniently located in the city centre, overlooking Darwin Harbour. This 4 star hotel is a short stroll from the dining and entertainment precinct of Mitchell Street and is equally suited to business trips and holidays. Boasting 140 spacious rooms and conference facilities, the Novotel Atrium features a magnificent tropical indoor rainforest, complete with cascading vines and palm trees. Try our famous cocktails in the bar, or enjoy a delicious meal in our restaurant. ... more   less 
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Also Known As:
Novotel Darwin Atrium Hotel
Novotel Darwin Atrium Hotel Darwin
Accor Darwin Atrium
Novotel Darwin
Darwin Novotel

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Novotel Darwin Atrium
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