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All 64 Sydney B&Bs / inns

City Hotel

3.0 of 5
193-195 Clarence Street, Sydney, New South Wales 2000, Australia
Hotel amenities
City Hotel
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71%
Ranked #15 of 64 Sydney B&B and Inns
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89 reviews from our community

    Trip type
Traveller rating
    22
    42
    15
    3
    7
Date Rating
London, United Kingdom
1 review
1 of 5 stars Reviewed 13 June 2013 NEW

Never stay here. Hotel insists on pre-pay and will not refund for unused nights when rooms are horrible and unclean. Let's change that by boycotting this place. Unbelievable attitude and i can't believe they stay in biz...oh wait if they can get $$$ foir empty rooms then they can. Don't fool yourselves....

Was this review helpful? Yes
cityhotel-sydney, Front Office Manager at City Hotel, responded to this review
14 June 2013

Dear guest: you must be the other girl with laura then. Again we are sorry for what happened. And if writing us a bad review really makes you feel better, we are happy for you. Again, please remember to follow the hotel cancellation policy when you book hotel again somewhere else. As handing a case like this is really stressful... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 June 2013 NEW

I check into the city hotel in sydney and the staff was drunk upon my arrival. I went up to my room and there were stains on the walls and carpets, with dust in all the shelves. I sat on the bed and immediately started itching, I pulled back the bedsheets and found hairs and bugs! I immediately went downstairs... More

Was this review helpful? Yes 1
cityhotel-sydney, Front Office Manager at City Hotel, responded to this review
14 June 2013

Dear Laura: Thank you for taking your time to write us a review. And we are really sorry for what happened. But i am afraid that hotel can't refund you any money due to you change of your mind. We assure you that our rooms are clean to high standard which is why we have so many good reviews from... More

Singapore, Singapore
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 9 June 2013

We stayed from 27th May to 31st May. There is a City Hotel a few streets down, so do not get mixed up with the hotels. The staff were very polite and helpful. We had a good room, away from traffic. We could walk to EVERYWHERE. Excellent location! On the first day of our check in, the alarm went off... More

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Nambucca Heads
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 June 2013

We stayed at the City Hotel for 2 nights whilst in Sydney for the Vivid Festival late May 2013. We found the reception staff to always be very friendly and helpful. The hotel itself if in a great spot and we walked everywhere.... down to Darling Harbour, back to Circular Quay and everywhere in between. The room was refurbished about... More

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Broadbeach, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 May 2013

My friend and I stayed there last year not long after it first opened. The best things about this hotel is its location and price. In saying that, you get what you pay for. The room is small and basic, nothing fancy. It's clean and the bed is comfortable, we had good sleeps. The receptionist made us to pay CASH... More

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Sunbury, Victoria, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 29 May 2013

Arrived early and the room was ready, Hotel better from inside than out. Great location for all of Sydney harbors,cruise trips,restaurants and pubs, The single room was small however if you know this it was a good room for one. looked at twin room and these had more space, i asked and got a quiet room no problem on arrival.It... More

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Perth, Australia
1 review
1 of 5 stars Reviewed 28 May 2013

This hotel and its staff are a total joke. Firstly, there were issues checking-in at the allocated time. OK, not such a big deal to wait half an hour past what was promised, but it just adds to the list of problems and with no proper waiting area or even enough chairs to sit on, it wasn't ideal. Then issues... More

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manchester
1 review
1 of 5 stars Reviewed 23 May 2013

The only good point about this hotel is the location. Arrived early in Sydney but couldn't check in until 2pm.Room overlooked Main Street and as the window was broken the noise prevented a good nights sleep. The night before we left we were awoken at 11pm to pay the bill for a night's garaging of our hire car,despite the fact... More

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Blue Mountains NSW
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 23 May 2013

We decided to stay here because of the reasonable price for a city hotel and its proximity to the State Theatre. In these respects we were not disappointed. The room we were allocated was very small but had everything we needed...fine for a single night stay. The staff were friendly and helpful. Breakfast is not served there but there are... More

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Great Western, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 20 May 2013

we arrived in sydney, a bit early to check in so the rooms were not ready, came back at 2pm, one room was ready but had a horrible smell we told the reception, and they said it was cleaning stuff. when they gave us our 2nd room the same thing happen. we went out for 2 hours, came back and... More

Was this review helpful? Yes
cityhotel-sydney, Front Office Manager at City Hotel, responded to this review
22 May 2013

Dear Aimee: Thank you for writing us a review. You and your friends checked in at around 2 o'clock. And you came to reception at around 2:30 to 3pm saying the carpet in the room were a bit wet. We told you that we did deep carpet clean for both rooms today, and it generally takes about 2 hours to... More

 
 
City Hotel
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Hotel 59
Great value on a similar hotel
Sydney, New South Wales
4.5 of 5 stars 188 Reviews
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Additional Information about City Hotel

Address: 193-195 Clarence Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Hotel Style:
Ranked #15 of 64 B&Bs / Inns in Sydney
Price range (per night): $110 - $225
Hotel Class:3 star (3*)
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