We booked this hotel through wotif at a very low rate - thank god, otherwise i would have been really dissappointed. The room was dark and dingy and the wooden blinds were broken, which added to the general unkempt vibe with several lights not working, rusty bins and a dead cockroach right at the front door! The hotel is located...
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Dear Rebecca S,
Thank you for taking the time to review your stay at Regents Court. We are very sorry to hear that you were not impressed by our property on your recent visit.
We are very excited to report that we will soon be commencing a refurbishment of all of our rooms and we would love to hear what...
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Stayed here for a total of 8 nights, extending my initial 3 night stay when business plans changed. I made my booking by phone (unusual for me, but I had a special request) and during conversation was told at that time that the rooms were in need of a refurbishment.
Staff and service: Booking, check-in, extension of stay and check-out...
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Dear Guest,
Thank you for taking time to review our hotel.
It was an absolute pleasure for us to read it as well as having you at Regents Court.
We are glad to hear you enjoyed your time with us.
You will be happy to know that we are slowly starting to renovate our rooms, therefore minor cracks and faulty...
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We stayed at Regents Court for nine nights in October, 2011 and overall was very happy with our choice. The room was spacious and the few things lacking in the kitchen area upon check in were quickly addressed by the cooperative staff. Indeed we found the front desk people to be very friendly and helpful, giving us tips and suggestions...
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Dear Salmon Arm,
Thank you for making time to comment on your experience at Regents Court. It is always a pleasure to hear from our guests…we enjoyed looking after you and hope to be able to welcome you, your family and friends again sometime in the near future.
Kind Regards,
Lucas Gimenez
Hotel Manager
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Although our apartment had character & was spacious the room was dark and dingy. The only windows look into other apartments across the walkway. During our stay it was extremely noisy at night outside with people going to & fro until sometimes 3/4am.
We had problems with the toaster, the toilet roll holder fell off the wall one night while...
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Dear Amanda L,
Thank you for bringing the problems experienced during your stay to our attention, we would like to express our sincere apologies for the disappointment this caused.
We are a small and personal hotel and any complaint of this seriousness would be acted upon request.
We have since inspected your room focusing on the specific areas mentioned in...
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The room that I was allocated was scruffy, dark and run down, with a leaking toilet and lots of things that didn't work properly or were broken - generally a neglected and unloved room. I spoke to reception and management but they showed little interest. I was meant to stay 4 nights but checked out early very unimpressed.
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Dear Ms JM,
Thank you taking the time to comment and for staying with us last year here at Regents Court .
We are sincerely sorry that your stay has left you feeling unimpressed and we would like to take this opportunity to invite you stay with us again in the near future.
Our highest priority is you, our guest...
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Well furnished and clean, good kitchen appliances, very well situated in a surprisingly quiet place in Potts Point, close to Sydney Harbour (approx. 15 min on foot). Very close to shops for fresh food and a good restaurant in the neighbourhood (with Slovak and Czech food). We did not have time to enjoy the roof terrace, but it has a...
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Hi Sinziana,
Thank you for making time to comment on your experience at Regents Court.
It is always a pleasure to hear from our guests…we enjoyed looking after you and hope to be able to welcome you, your family and friends again sometime in the near future.
Kind Regards,
Lucas Gimenez
Hotel Manager
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Nice appartment in Kings Cross Sydney. Provides all linen, good beds, good kitchen equipment. Nice roofterras with heater (for colder days) bbq and seats, garden. Felt cosy!
Nice people at reception (our daughter living in Sydney was able to do our check in before we arrived on friday eve from Holland). Not expected but true: quiet, allthough it was at...
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“Thank you for taking the time to leave your feedback. We are thrilled to hear you enjoyed your time at Regents Court.
The Rooftop garden is certainly a highlight and we are glad to hear that you were able to experience the positive atmosphere up there.
At Regents Court we pride ourselves on providing excellent customer service; we want everyone...
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We arrived Thursday, checked out Sunday. By Saturday we had itchy bumps but assumed they were mosquitoes, even though we had not seen or heard any mosquitoes. Left early Sunday for a flight home, by now both scratching madly. Itchy bumps got worse and spent the whole week with a rash and welts, typical of BEDBUGS!!!!!! We have travelled a...
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Dear Tina E,
Thank you for taking the time to leave your feedback on your recent stay at Regents Court. We were sorry to hear that your experience was certainly not as it should have been.
Following hearing of your incident we have had the entire building inspected and despite no evidence of bedbugs have had the property retreated again...
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art deco building very well restored and good facilies and value
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if your looking for a roomy well priced room in central Sydney's Potts Point Regents Court is the place to go. Its not as slick as it was under its previous owners but for the price there arent any alternatives that come anywhere near as close. The staff are trying but just dont show the love of the former owners...
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