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All 187 Sydney hotels

The Langham, Sydney

5.0 of 5
89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
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The Langham, Sydney
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88%
Ranked #9 of 187 hotels in Sydney
Most recent review
5 of 5 stars Reviewed 16 June 2013
RNMills Brisbane, Australia
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781 reviews from our community

Traveller rating
    562
    127
    47
    17
    28
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Families
86
 
Couples
439
 
Solo
43
 
Business
116
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Top Contributor
123 reviews 123 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

I stayed here on a business trip to Sydney. From the very first step inside the premises you know you w in for a luxury experience. The staff are wonderful and never before have I been asked by the check in staff if I would like to be escorted to my room. The room was spacious and the amenities were... More

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See 11 more reviews by RNMills for Sydney
Melbourne, Australia
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

This a very good hotel situated on the edge of Sydney’s historic ‘Rocks’ area and in the shadow of the Sydney Harbour Bridge. My family and I stayed here for one night and enjoyed our stay. The hotel’s staff are friendly and our ‘standard’ room was large as was the room’s bathroom. Even with a roll-out bed for our daughter... More

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See 4 more reviews by anactbloke for Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

What a beautiful Hotel, all staff very friendly and professional. Surprisingly we were upgraded to a room with water views, very impressive. Thank you. Will definitely recommend to our friends that visit the city regularly

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013

From the moment we arrived we knew we were somewhere extra special. From the greeting at the door to the moment we checked out the staff were professional, welcoming and above all added to the whole pleasurable and memorable experience. We loved our stay so much we have chosen to fly to Melbourne for our next short break and stay... More

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Sonia L, General Manager at The Langham, Sydney, responded to this review
12 June 2013

Dear Guest, Thank you for taking the time to review your recent stay at The Langham, Sydney. We were delighted to read your positive comments about your experience with us. At Langham, we pride ourselves on knowing our guests and building great memories. It is wonderful to hear that you leave with your own special memories. I'm pleased to hear... More

CAIRNS
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 8 June 2013

Friendly, familiar and convenient staying at The Langham Sydney is rather like staying with your Grandmother for the week end. It would would appear however that 'Granny' has fallen on hard times. The property is well and truly in need of a full refurbishment so be prepared for peeling paint, fraying fabrics and a generally overall tired appearance. I understand... More

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See 2 more reviews by RNPCairns for Sydney
nyc
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 June 2013

Stayed here regularly when it was The Observatory got it via a Wotif deal (wasn't hard to figure out) and the experience was just as great if not better. Check in was smooth, agent was helpful when I arrived 3 hours early and I was given a king bed and a smoking room - so both requests. Rooms are pretty... More

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See 7 more reviews by ladyfitch for Sydney
Sonia L, General Manager at The Langham, Sydney, responded to this review
12 June 2013

Dear Valued Guest, Thank you for your review. It is wonderful to read your feedback! Our most regular guests tell us they return to the hotel as they are made to feel like they are at their luxury Sydney home, and I am delighted to hear you had the same homely experience during your stay. I am also pleased to... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 31 May 2013

This may have been half my fault booking this place through Wotif as a Secret Deal. When booking I nominated a double room and with what I paid for this place I would have expected that. Through Wotif they were fully aware that I was staying with my wife only to be given a twin. Wotif said 'subject to availability'... More

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Sonia L, General Manager at The Langham, Sydney, responded to this review
13 June 2013

Dear Valued Guest, Thank you so much for taking time to write a review of your recent stay at The Langham, Sydney. Guest feedback both positive and negative is extremely important and on this occasion provides management with an opportunity to address areas of concern and make improvements. Unfortunately, when booking through Wotif bedding configurations cannot be confirmed, and on... More

New York City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 May 2013

Me and my husband stayed here at the end of March of this year. This hotel is beautiful and the staff is very friendly and helpful. The best part about this hotel though is its location. You are within walking distance from the rocks region, the circular quay, the bridge, the observatory hill (which is a must see sunset spot)... More

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Sonia L, General Manager at The Langham, Sydney, responded to this review
26 May 2013

Dear Valued Guest, Thank you for reviewing your recent stay at The Langham, Sydney. We are delighted to read your comments. We are very fortunate to have a wonderful team here at The Langham, Sydney that are dedicated to making our guests experiences truly memorable. I'm delighted you were able to take advantage of our location, we think this our... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 22 May 2013

Ok, I stayed here in October last year and if you read my review, it was outstanding. So disappointed this time. Most of the staff are friendly and helpful. I was given early check in which was great. I was not offered turn down service and I was in a junior suite. $409.50 per night. My room had torn curtains... More

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Sonia L, General Manager at The Langham, Sydney, responded to this review
26 May 2013

Dear Susan, Thank you so much for taking time to write a review of your recent stay at The Langham, Sydney. Guest feedback both positive and negative is extremely important and on this occasion provides management with an opportunity to address areas of concern and make improvements. My sincerest apologies that our pre-authorisation procedure was not outlined to you on... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 22 May 2013

We were so delighted to experience that the Langham Hotel had not lost all the wonderful qualities of The Observatory Hotel. We thoroughly enjoyed our stay at the Langham Hotel and we will be staying there again this year. Congratulations to Management and all the Staff for providing such a divine place to stay. Thanking you.

Review collected in partnership with Langham Hotels

Was this review helpful? Yes
Sonia L, General Manager at The Langham, Sydney, responded to this review
26 May 2013

Dear valued guest, Thank you for reviewing your recent stay at The Langham, Sydney. We are delighted to read your comments and will be sure to share these with our colleagues. We look forward to welcoming you back on your next stay! Wishing you a delightful day, Sonia Lefevre General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Circular quay(18)
  • Room service(11)
  • Rocks area(10)
  • Very good(10)
  • Water views(8)
  • Observatory Hotel(6)
  • Great location(5)
  • Junior suite(4)
  • Globe bar(4)
  • Harbour Bridge(3)

Additional Information about The Langham, Sydney

Address: 89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Sydney
#7 Family Hotels in Sydney
#8 Business Hotels in Sydney
#8 Luxury Hotels in Sydney
Price range (per night): $289 - $435
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
In the heart of Sydney, experience Australia’s most awarded Hotel, where boutique luxury is assured and personalised service unsurpassed. The Observatory Hotel is the ideal base from which to work and explore Sydney Australia's most vibrant city. Superbly located near Sydney's historic Rocks and central business district, nestled near the vibrant harbour and the world famous Sydney Harbour Bridge, this is an enviable location close to the bustling heart of the city. ... more   less 
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Also Known As:
Observatory Hotel Sydney

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The Langham, Sydney
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