Having read the not-so-nice reviews, was a little apprehensive about staying at the Harbour Phoenix during our recent trip to Sydney. Surprisingly.., the apartment exceeded our expectations in more ways than one! For those of you with kids, you will understand that cost is certainly a factor to be considered when you travel with a family of 5. Harbour Phoenix... More

We booked 3 appartments for our daughters wedding. All persons were very satisfied with rooms. General cleanliness of rooms was above average.Great value if sharing.Found staff obliging and friendly.Beware..change of towels costs extra $45 and lost keys $550. OUCH! Excellent location. More

Good location. Walking distance to Darling Harbor. But this is NOT a service apartment unless you pay extra. So you would NOT have your unit cleaned, the tea/coffee added, etc with the amount of money that you pay. More

we spoke to staff on sunday 18/3/2012 and wished to book 3 appartments in may, we were quoted $295 per unit and $25 per car space for one night stay. Rang back on thursday 22nd to confirm and pay for units only to be told by very rude woman with limited ability of english that the rooms were now $395... More

My husband, sister and I stayed at the Harbour Phoenix recently. We had read all the reviews and decided to give it a go anyway as the location is great. The apartment is fine, exactly what we expected. With a little TLC the place could be really good. The furniture is a little old and stained but the kitchen was... More

My partner and I recently spent 3 nights at the Harbour Phoenix as part of a trip to Australia and I felt that i had to submit a review after reading the negative comments posted. My other half booked the appartments without looking at Trip Adviser and i'm glad he did as we probably would have looked elsewhere had we... More

A short 3 day trip, the location was good but no service to speak of. It was not serviced, coffee etc not topped up, no cleaning done or beds made. As previously noted we had to clean ourselves before check out, this included taking the rubbish to the basement and I had to sign an agreement to this on check... More

This was the worst value for money accommodation I have ever stayed in. Location is the only positive thing about it. Service was incredibly poor, we had to take our rubbish downstairs or else we would be fined, no reception available after 3pm on weekends. Rooms smelled stale, and not very clean. No lobby, just a dingy entrance. For $400... More

This is a clean and adequate serviced apartment. Not a great one, but a good one. It is in a very good location relative to Darling Harbour and very close to a monorail station, this makes access to the heart of Sydney very straightforward. We stayed in a two bedroom apartment which was in good condition, though the drapes and... More