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Harbour Phoenix Serviced Apartments

131-133 Murray Street, Sydney, New South Wales 2009, Australia
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3.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    0
    7
    5
    1
    5
Date Rating
Singapore, Singapore
1 review
4 of 5 stars Reviewed 22 May 2012 NEW

I'd like to share our experience about this apartment during our recent trip to Sydney. We were there in early April to attend a family wedding and we decided to extend it into a short family vacation. In our search for a suitable apartment to accommodate my family, we found that the rates in Sydney is rather exorbitant. We then... More

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Singapore, null, Singapore
1 review
4 of 5 stars Reviewed 4 May 2012

Having read the not-so-nice reviews, was a little apprehensive about staying at the Harbour Phoenix during our recent trip to Sydney. Surprisingly.., the apartment exceeded our expectations in more ways than one! For those of you with kids, you will understand that cost is certainly a factor to be considered when you travel with a family of 5. Harbour Phoenix... More

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Australia
Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 16 April 2012

We booked 3 appartments for our daughters wedding. All persons were very satisfied with rooms. General cleanliness of rooms was above average.Great value if sharing.Found staff obliging and friendly.Beware..change of towels costs extra $45 and lost keys $550. OUCH! Excellent location. More

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See 12 more reviews by Heather C for Sydney
Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 15 April 2012

Good location. Walking distance to Darling Harbor. But this is NOT a service apartment unless you pay extra. So you would NOT have your unit cleaned, the tea/coffee added, etc with the amount of money that you pay. More

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See 2 more reviews by Nikonian76 for Sydney
Wollongong, Australia
1 review
1 of 5 stars Reviewed 24 March 2012

we spoke to staff on sunday 18/3/2012 and wished to book 3 appartments in may, we were quoted $295 per unit and $25 per car space for one night stay. Rang back on thursday 22nd to confirm and pay for units only to be told by very rude woman with limited ability of english that the rooms were now $395... More

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Martinborough, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 March 2012

My husband, sister and I stayed at the Harbour Phoenix recently. We had read all the reviews and decided to give it a go anyway as the location is great. The apartment is fine, exactly what we expected. With a little TLC the place could be really good. The furniture is a little old and stained but the kitchen was... More

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Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 March 2012
4
people found this review helpful

My partner and I recently spent 3 nights at the Harbour Phoenix as part of a trip to Australia and I felt that i had to submit a review after reading the negative comments posted. My other half booked the appartments without looking at Trip Adviser and i'm glad he did as we probably would have looked elsewhere had we... More

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Perth, WA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 January 2012

A short 3 day trip, the location was good but no service to speak of. It was not serviced, coffee etc not topped up, no cleaning done or beds made. As previously noted we had to clean ourselves before check out, this included taking the rubbish to the basement and I had to sign an agreement to this on check... More

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1 review
1 of 5 stars Reviewed 10 December 2011

This was the worst value for money accommodation I have ever stayed in. Location is the only positive thing about it. Service was incredibly poor, we had to take our rubbish downstairs or else we would be fined, no reception available after 3pm on weekends. Rooms smelled stale, and not very clean. No lobby, just a dingy entrance. For $400... More

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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

This is a clean and adequate serviced apartment. Not a great one, but a good one. It is in a very good location relative to Darling Harbour and very close to a monorail station, this makes access to the heart of Sydney very straightforward. We stayed in a two bedroom apartment which was in good condition, though the drapes and... More

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