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BEST WESTERN Motel Monaro

3.5 of 5
27 Dawes Street, Canberra 2604, Australia
Hotel amenities
BEST WESTERN Motel Monaro
Ranked #9 of 52 hotels in Canberra
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33 reviews from our community

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bonita springs, fl
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 7 May 2013

Our experience has shown that Best Western properties outside of the US can be exceptionally comfortable and commodious for the price, a real value. Not this one. It is, indeed, a motel in all respects, right down to tiny bathroom (with no shelf space), ornery air conditioning, loud garbage truck noises in the dawn hours and charmless decor. The place... More

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Graham V, Manager at BEST WESTERN Motel Monaro, responded to this review
8 May 2013

James, thanks for the review. We are very proudly Best Western and also proudly a 3+ star Motel. We always pass quality reviews, and easily exceed those standards. I am sorry you found the AC difficult to operate. That is very unusual as it is normally just on/off and it is preset to optimum temperature which you may then adjust.... More

Merimbula
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 April 2013

We've stayed at the Motel Monaro on a number of occasions and find it a particularly refreshing experience every time.Staff retention is very noticeable with most being longtime employees whose friendliness & attention to detail reflect contentment not often encountered in most workplaces. Thanks for a great stay!

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Graham V, Manager at BEST WESTERN Motel Monaro, responded to this review
9 May 2013

Thanks Betty for a great review. We appreciate your comments regading our wonderful staff. Being an older property, even though now fully renovated, has some limitation on room size but it should not detract fom honest friendly service which is what we try very hard to add. I will pass on your comments to all staff. Glad you enjoyed another... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 17 April 2013 via mobile

I stayed here overnight just before the running festival. Staff were great in accommodating my needs and timings for the stay. Thanks everyone. The rooms are very clean and comfortable. Had a good and restful sleep. No complaints from me. Worth the money...

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Graham V, Manager at BEST WESTERN Motel Monaro, responded to this review
7 May 2013

Thank you for your review. Pleased you found us suitable for your stay and everything worked out with the run. We are in an excellent location for so many things including the Canberra running events at the lake. Late checkout is often available, especially on weekends when those events are held. Hope we see you next year..remember to book early! More

Huntsville, Alabama
Top Contributor
119 reviews 119 reviews
81 hotel reviews
Reviews in 86 cities Reviews in 86 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 April 2013

Check in was pleasant and I found everyone in the front office to be friendly and helpful. The room was tiny - I had less space than on a cruise ship since I couldn't put our suitcases under the bed like I can there. My husband had his case by the door and I had to place mine on the... More

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Graham V, Manager at BEST WESTERN Motel Monaro, responded to this review
6 April 2013

Thank you very much for your review. You have descibed us very accurately. Our property is around 50 years old but the recent renvation has allowed us to include some quality items (new showers are a hit) and extras (like microwave, crockery and cutlery). The location really makes it and we try to add relaxed friedly service to the equation.... More

Banstead UK
Top Contributor
61 reviews 61 reviews
57 hotel reviews
Reviews in 54 cities Reviews in 54 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 31 March 2013

I stayed for one night and found the motel as per the majority of reviews - comfortable, clean, well located and with pleasant & helpful owners. The bed in particular was very comfy with very good quality linen. The shower room had obviously recently been refitted to a high standard. I hired a bicycle for the day from the motel... More

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Graham V, Manager at BEST WESTERN Motel Monaro, responded to this review
1 April 2013

Thanks Joe for your review. Very pleased we lived up to our previous reviews and that we were just what you wanted. Hope we see you again. More

Antwerp, Belgium
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 15 March 2013

I stopped over here a couple of nights on my way down to Melbourne; I have to admit, when I arrived at the property, I was slightly surprised (ok, thinking oops did I book this) - yes it is a motel with an "m", however I wasn't quite expecting the traditional layout around a car park . That said, after... More

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Graham V, Manager at BEST WESTERN Motel Monaro, responded to this review
17 March 2013

Thank you for taking the time to write a vey extensive review. I think you have covered us exactly with a great desciption of our location and facilities. I don't think you missed a thing. I did like your comments regarding the birds in the morning..I have had to defend them in the past from complaints! Hope we see you... More

Wollongong, Australia
2 reviews
5 of 5 stars Reviewed 20 February 2013

The family room we were accommodated in at short notice sleeps 4 and would be great for a family of 4 out and about the town. Beds comfortable, bathroom well appointed. Crockery and cutlery available to aid civilised snack consumption, toasting and microwaving. Great staff who know how to offer hospitality without overwhelming!

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Graham V, Manager at BEST WESTERN Motel Monaro, responded to this review
17 March 2013

Thank you for your review and very pleased you were comfortable. We have found that those few extras like microwave and cutlery are appreciated......on top of a great bed of course. I will pass on your comments to our great staff. More

Melbourne, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 February 2013 via mobile

Stayed 1 night for the cricket. Room was clean. Bathroom a little cramped but not a huge problem. Room was well appointed everything worked and was quiet. Staff were helpful and friendly. Definitely would come back here to stay if I was to come back to Canberra.

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Graham V, Owner at BEST WESTERN Motel Monaro, responded to this review
8 February 2013

Very pleased we were able to meet your needs. Location is a big factor for us being close to main tourist attractions, shopping and of course Manuka Oval when there is an event such as the cricket or AFL games. Hope we see you again some time. More

San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 January 2013

This little motel is in a residential area which is walking/biking distance from the New Parliament Building. It's even closer to Kingston's little shopping strip, which has a bunch of great restaurants for brunch, lunch or coffee. Conveniently, the owners also rent out bikes, and if you rent a bike you can be anywhere in central Canberra in 1/2 hour... More

Was this review helpful? Yes 1
Graham V, Owner at BEST WESTERN Motel Monaro, responded to this review
8 February 2013

Glad you had a comfortable stay with us. We made sure we had great showers when we did our renovation and it really counts....plus a great bed. We are only a small property (and almost 50 years old!) and try to make sure we get the liitle things right! Thanks for the plug for our budget priced property next door!... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 January 2013

Not the biggest or flashiest in this part of town but has well appointed and comfortable rooms. The rooms may not be large but as an overnight base their fine.Our room was clean and fresh on arrival with the air conditioner having been turned on in advance - it was a 30 degree plus afternoon.The location is very convenient as... More

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Graham V, Owner at BEST WESTERN Motel Monaro, responded to this review
6 January 2013

Thank you for for review. I am pleased you had a good experience with us. We try to add a few little things such as quality plunger coffee and pre cooling or heating rooms, when required, and when you add them all to a clean, well located property the simple things seem to work. Look forward to seeing you in... More

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Additional Information about BEST WESTERN Motel Monaro

Also Known As:
Best Western Kingston
Kingston Best Western
Address: 27 Dawes Street, Canberra 2604, Australia
Region: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Free Parking
Hotel Style:
Ranked #9 of 52 hotels in Canberra
Price range (per night): 147 AUD - 199 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Centrally located in Kingston on the South side of Lake Burley Griffin, just a few minutes from Parliament House, Australian National Gallery, High Court of Australia and the Parliamentary triangle, the ideal location for any visit to Canberra - business or pleasure .The popular Kingston shopping area is just outside the back gate with in excess of thirty excellent restaurants, banks, bars, shops and supermarket. It is a quiet, convenient location close to the major tourist and business areas. Best Western Motel Monaro has a 3+ star rating from the NRMA and all rooms are ensuite with Air conditioners/Heaters, telephone, television, wireless internet, tea/coffee making facilities, toaster and refrigerator. Breakfast is available for service to rooms and ranges from a continental style with juice, cereal, fruit and toast up to a full cooked selection. There are a variety of rooms including single, double, twin and family suites. All rooms are non-smoking. ... more   less 
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BEST WESTERN Motel Monaro
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