We checked out of the OK Best Western after 1 night and went into this splendid place. Gorgeous garden area by the pool with resteraunt service outside or inside. The cooks all wore protective masks as they cooked. Waiters were simply fab. This is where we learned to tip in Mexico and feel good about it. Room was very nice.... More

I have stayed at this hotel at least once per year for the past ten... I am never tempted to go to another. It is not in the center of town [no traffic issues], and is conveniently located for arrival to the city and for visits to the ruins. Staff is great; breakfast and lunch are their BEST MEALS; and... More

The hotel staff was attentive and responsive to our needs. The outdoor restaurant was our favorite. Our room was comfortable, clean and quiet. We will definitely stay here again on our next visit. More

Handy for the archeological sites and for local restaurants/supermarket. we had a nice large room, everything worked fine. Public areas are pleasant - not the best pool with limited space for sunbathing. Ate in restaurant one night which was convenient, but not memorable food. One niggle - housekeeping is very slow and on returning at 4:30 the room still required... More

The staff were very friendly and helpful, and the location is very convenient for exploring the ruins. It is close to good restaurants yet it is in a quiet neighborhood. More

Clean, comfortable bed, nice breakfast included, beautifully quiet a.c. and good television stations for this part of Mexico. We paid a fair walk-in price for the room, discounted from the listed rate. The pool was refreshingly cool. We will stay here again! We stayed in another Palenque hotel a week previous, and the large pool was uncomfortably warm. We traveled... More

After reading a number of Tripadvisor Reviews and a favorable mention in a guidebook, we pre-paid a room through an Internet booking agency for four nights. In retrospect, I wish we had paid more attention to the less than favourable reviews on Tripadvisor. My guess is that this hotel contains ‘nice’ and ‘not so nice’ rooms; the less desirable rooms... More

We stayed in this hotel while we explored the ruins and Chiapas. The hotel was very nice, very roomy and was very reasonable. We paid $65 per night. The hotel is a fifteen minute walk from the city square and has enclosed, gated parking. If you do come to Palenque to see the ruins, take an additional 4 hours and... More

During our stay at this small hotel, I need to say that I was pleasently surprised. When I learned it was a 4 star in a small town like Palenque, I was very doubtful about the whole thing. However, the rooms are clean and cozy, with traditional mexican decorations; the bed is comfortable and the breakfast service is great (included... More