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Now Sapphire Riviera Cancun

4.0 of 5
Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Hotel amenities
Now Sapphire Riviera Cancun
Ranked #11 of 24 hotels in Puerto Morelos
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1,636 reviews from our community

Traveller rating
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    525
    235
    84
    52
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Families
490
 
Couples
789
 
Solo
25
 
Business
17
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Belleville
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We were at the Now Sapphire from May 12 to May 19. The resort was everything that we hoped it would be and then some. We arrived at the resort around 12 noon. I had emailed ahead and asked if there was any way our room could be ready upon arrival as my partner is just recovering from cancer treatments.... More

Was this review helpful? Yes 1
Coon Rapids, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

The good, excellent food in the buffet and the restaurants. Couldnt wait to get down to breakfast each day. Very nice beach to walk on. Great pool, they put out floating matresses every morning which were fun, no problems finding lounges by the pool. Comfortable rooms, the beds were very comfortable. The special mexican buffet they served on fiesta night... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We just returned from the Riviera Maya. This was our first trip to Mexico. We selected Now Sapphire Riviera Cancun from its high ratings and fabulous photos on the Internet. I must say that we were more than satisfied with our experience at this resort. Upon arrival, we were quickly brought to the Preferred Lounge for a quick check in.... More

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Denver, CO
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I have been to Mexico six times - we even got married in Playa Del Carmen and the Now Sappire has to be our new favorite. On the first night we were there we were put in a room in building four on the first floor. The room was beautiful, the view not so much, but we... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We recently stayed at the Now Sapphire for a destination wedding of close friends. It was our first all inclusive vacation with our 16 month old son. While certainly not the most luxe property on the Maya Rivera, it was a lovely, family oriented (without being overrun by kids like a Disney vacation) resort that was truly all inclusive. Definitely... More

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cardiff
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We just got back from Mexico today after staying for 1 week in the now sapphire and absolutely loved it! On arrival all staff were extremely helpful and welcoming, we booked a tropical view room and was shown to room 730. The room was lovely BUT we really wanted a room with a sea view. We upgraded after 2 nights... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

We went to this resort at the end of April 2013 and it was excellent. The hotel is only 20-25 mins from the airport which is a bonus. Once at the resort you can not see or hear any planes. We went as preferred guests and we believed it was worth the extra money. Our 2nd floor room (top floor)... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

I am not an all inclusive traveler because I believe you have to pay for excellent food and service in order to get it. My husband and I are in our late 20's and were here on business photographing a wedding. It was fun meeting people from Europe and Ireland etc and I enjoyed the diversity of the guests. We... More

Was this review helpful? Yes 1
Red Deer, Alberta
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 May 2013

We were here for a family wedding in November. I was disappointed with the staff at the resort not being able to group us better in the buildings. There was over 30 of us that were staying there (at $2000 a person) and barely anyone was in the same building or even close to each other. When we booked almost... More

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NowSapphireRC, Socia Media Coordinator at Now Sapphire Riviera Cancun, responded to this review
16 May 2013

Dear Sir / Madam, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun. We appreciate your time to share your feedback with us through Tripadvisor. We sincerely regret that... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

This was our first trip to Mexico and surely will not be the last trip as we had an amazing time. Once landed we booked USA Transfers to take us to the resort. I felt so welcomed as soon as we stepped onto the resort with a lady handing us drinks and people greeting us with warm smiles. We came... More

Was this review helpful? Yes 1
NowSapphireRC, Socia Media Coordinator at Now Sapphire Riviera Cancun, responded to this review
16 May 2013

Dear Sir / Madam, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun. We appreciate your wonderful comments regarding all the services and areas of our resort, same that... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Main pool(58)
  • Very good(57)
  • Room service(57)
  • French restaurants(45)
  • Lobby bar(37)
  • Preferred club(36)
  • Great time(33)
  • Ocean front(25)
  • Other resorts(22)
  • Grounds were beautiful(20)

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Puerto Morelos
#10 On the Beach Hotels in Puerto Morelos
#10 Family Hotels in Puerto Morelos
#10 Luxury Hotels in Puerto Morelos
#11 Top resorts Hotels in Puerto Morelos
Price range (per night): $210 - $361
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Now Sapphire Riviera Cancun. A tropical landscape of evergreen trees, sugar white sand, and sparkling azure sea, Now Sapphire Riviera Cancun offers all the exclusive benefits of Unlimited-Luxury®. This collection of amenities, led by unlimited gourmet food and premium beverages in five reservation-free, gourmet restaurants and seven stylish bars and lounges, pool and beach wait service, and 24-hour room and concierge service, comes without the wristband many resorts require. Guests will find 496 airy suites boasting such comforts as daily refreshed mini bar, plush robes and slippers, Jacuzzi for two, and private furnished balcony or terrace. Stepping outside means endless activities including Hobie cats, kayaking, windsurfing and nightly entertainment beginning with theme parties and movies on the beach. Plus, there’s oversized swimming pools, a fitness center and — for an extra fee — deep sea fishing, scuba diving, snorkeling and golf. A 6,800 yard, par 72 dream course: that is Playa Paraíso Golf Club. From tee time to me time, there’s the Spa, offering indigenous treatments ranging from a full body massage to a soothing hydrotherapy. For even more magical moments, the resort has wedding, honeymoon and anniversary packages, where couples enjoy champagne breakfast in bed, special turndown, private beachfront dinner with rose petal path and candlelight, and more. Add in 15,000 square feet of meeting/conference space and the privileges of Preferred Club, including terrace soaking tubs and a 24-hour private concierge, and guests have the best of everything. It’s all of this, and more. ... more   less 
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Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Now Sapphire Riviera Cancun Hotel
Paradisus Puerto Morelos
Paradisus Riviera Cancun
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos

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Now Sapphire Riviera Cancun
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