Pros: 1) The room was very nice and by far one of our favorites. There was the entranceway, the area where the bed is, a little living room and a large master bathroom with Jacuzzi tub and shower with glass windows overlooking the lagoon. It was like a spa. 2) The buffet in the morning was really good. Everything was... More

This is our fourth visit to an all-inclusive resort in Mexico but our first to a family resort. Previously my husband and I visited 3 adults-only resorts so we were a little anxious to see how a family resort would hold up to the great adults resorts we've already visited (Valentin Imperial, Excellence Riviera, Secrets Maroma). Needless to say, if... More

There was 7 of us and no major complaints... Preferred is recommended if you get it for around $25-30 a night. Rooms are excellent in the regular and preferred, rainfall shower is a huge plus. Food was good, breakfast needs a more American stuff like hash browns and turkey sausage. Location is a rough 10 minute ride off the major... More

Overall, Now Jade is a great all inclusive resort. I went to the Now Jade from May 4-11 with a group of 6 for a trip of just rest and relaxation. From the beginning to the end I was satisfied with the experience at Now Jade. When we first arrived, We were greeted with cold wash clothes, our luggage was... More

We stayed at the Jade May 7th - 13th. Have stayed at the Sapphire and would consider staying at either one again. Had intentions of spending time at the adults pool, but never made it there. We were in building 1 and had a great view of the pool and ocean. We loved our bartender on the beach, Josie............she was... More

This was our second time at the Now Jade resort in Cancun and this place just keeps getting better! The hotel is about 20 minutes from the airport, which is very convenient. We stayed in the Preferred Club area, where we treated like royalty for our anniversary. This area was more quiet than the other side, making it relaxing. The... More

We visited The Now Jade May 10 – 17th 2013 and our summery opinion is that the Now Jade is a viable choice if you are on a budget and aren’t expecting the best in food & service. We came for barefoot, beach and booze and got it. Could have been better, but not at the price. I found The... More

We were just here at the Now Jade 5/14-5/18 and can honestly state that the resort does an out-standing job in service, quality and providing an incredible experience. We would advocate the upgrade to preferred status. It gives you access to the wi-fi and the club which is a great repose from the hustle and bustle of the rest of... More

In April we were at Now Jade resort in Cancun and were very surprised to experience inadequate service provided to the guests. I think many travelers either do not know what the five stars hotel is and/or just rookies when it comes to leisure and hospitality. I have been to many resorts on the island and this by far is... More