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Hotel Riu Palace Meloneras

Calle Mar Mediterráneo, S/N Urbanización Las Meloneras, 35100, San Bartolome de Tirajana, Gran Canaria Spain
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About

#1 of 13 resorts in Maspalomas
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Riu Palace Meloneras opens all year round and is located in Maspalomas, in the southern coast of Gran Canaria, next to the sea and the promenade and just 800m from the dunes beach and the lighthouse. Riu Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Playa del Ingles (6 km) and Gran Canaria Airport (LPA) (37 km) and invites you to explore the area. The hotel has 515 comfortably furnished rooms with free WiFi and offers many amenities. Relax in our wellness centre or get in shape at the gym. 3 outdoor pools, 2 infinity pools and 1 children’s pool. For the youngest guests, children’s entertainment (4-12 years old). For adults, evening entertainment. For lovers of gastronomy, live cooking stations and themed buffets at our main restaurant, as well as Fusion and Spanish specialty restaurants; 3 bars located in different areas of the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Car hire
Parking
Wifi
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Great View
Languages Spoken
English, French, Spanish, Dutch and 1 more
Hotel links
Special Offer:10% off Riu Class members
2,922Reviews302Q+A100Room tips

Reviews
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extravelmgr wrote a review Yesterday
Reading, United Kingdom222 contributions188 helpful votes
Lovely hotel , cliental mostly german 60+ . Clean spacious well equipped room with 2 large twin very comfortable beds, furnished balcony, refreshment tray etc. The buffet had a huge choice of well cooked food and supported by an excellent waiter service. The Spanish restaurant is a must visit but the Krystal restaurant menu and very poor slow service was well below expectations and we had to complain. Outside in the spacious grounds/pools there are plenty of comfortable sun beds. The evening entertainment was ok but could do with a bit more variety. Locally there is a supermarket and a selection of shops to browse round. In addition there is some good easy walking in both directions along by the sea.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wok wrote a review June 2023
Blackwood, United Kingdom243 contributions159 helpful votes
+1
Hotel's Favourite
What a fabulous hotel - amazing standards and superb location… I struggled to find a fault with this RIU - it is borderline perfect for a week in the Canadian sun. The hotel is run really efficiently with a great team of staff all knowing exactly what they are doing and what their job is - never saw anyone looking fed up and the full team are just superb at looking after you. Everywhere is spotlessly clean including all public areas - the room was cleaned to a high standard and double checked when they turn down the bedding in the evening. There are three restaurants, one of which is buffet style where there are live cooking stations cooking Chinese, roasts, pasta, fish, pizza, steak and chicken etc. There is a fantastic selection of salads and desserts. There is something for everyone and if you can’t find anything to satisfy here then you are probably super fussy…. There are two other restaurants, one is Spanish and the other very up market, but all are included in half board. Our room was super comfortable and complete with everything as described - high standard in everything. There is some varied entertainment every evening - again service in the bar areas was totally excellent with a few funny characters serving - coupled with good prices and excellent measures!!. No building noise from the hotel being refurbed next door that would cause any problems - TUI advised there could be noise hence I called the hotel directly - only to be assured the noise was minimal and indeed it was…. Some lovely cafes and both high end shopping & nice walking opportunities directly outside on the promenade - with lush sea views. Can’t wait to return and a huge well done to Team RIU Meloneras Palace.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Don’t hesitate - book it up
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Meloneras
Responded 12 June 2023
Dear Wokkoone, Thank you for taking the time out to leave a positive review! We are glad to hear our service met your expectations and you had a great time at our hotel. We look forward to seeing you back again soon. With our best wishes we remain, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter K wrote a review 14 Mar
1 contribution
Very good around hotel excellent accommodation and facilities good choices of food from the three restaurants cost of drinks as you expect from a hotel evening entertainment generally good plenty of staff walking around to look after you.
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Review collected in partnership with riu.com
Date of stay: March 2024
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 4 days ago
Dear Peter K, Thank you for staying with us and for your awesome review! At Hotel Riu Palace Meloneras we take pride in providing ultimate guest service. We are so glad you enjoyed your time with us. Your kind words are greatly appreciated and they will be celebrated with the entire team. We hope that you will visit us again soon! With appreciation, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martyn B b wrote a review 13 Mar
Bangor, United Kingdom6 contributions1 helpful vote
We love this Hotel. Our fifth visit. Spotlessly clean, great service, excellent staff and great food ( buffet ) Let down tonight by a bad experience in the Krystal (á la carte menu) restaurant . Average service, average food and they got the drinks order wrong. Surprisingly bad for such a good hotel
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Avoid the Krystal á la carte restaurant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 4 days ago
Dear Martyn B b, Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future! Best wishes, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynn C wrote a review 12 Mar
1 contribution5 helpful votes
Lynn C- I have just returned from a week's holiday at this fabulous hotel. This was my fifth vist. The hotel is the best I have ever stayed in and over the years due to work and holidays I have stayed in many. I had a larger room in the garden which was perfect with a beautiful sea view. The hotel is immaculate due to it's very hard working staff. They seem to be on the go all day long, yet are so happy and friendly. It is so nice to be treated like a friend when you come back for another holiday. The food is excellent, plenty of variety even for my vegetarian friend who enjoyed her meal in the Spanish restaurant very much. The views from the hotel are outstanding, beautiful sunsets each night. Just so perfect. No issues with sunbeds whatsoever. I always sunbathed and swam at the smaller infinity pool and the waiter service there was excellent. The wine is very reasonably priced throughout the hotel. I enjoyed the entertainment too . It was my friend's first visit to the hotel and she loved it too. Although all the staff are exceptional special mention to Felix, Ricardo,Victor M and Manolo who are absolute stars. I will be returning in September and cannot wait to get back to my happy place.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 6 days ago
Dear Lynn C, Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RonCAa2024 wrote a review 8 Mar
Bergen, Norway1 contribution
The rom was very nice and the service was excellent. The hotel lies close to the seafront and the restaurants and shops. The beach promenade just outside the hotel is very nice for a walk. The breakfast menu and refreshments are a great start to the day.
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 1 week ago
Dear Ron, We thank you for leaving your comments after your stay at our hotel and for a great review. We are delighted to learn you enjoyed it. Your praise lets us know we are succeeding. And we would love to have you back! Warm Regards, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sergio C wrote a review 7 Mar
1 contribution
This was the third time I stayed t this resort. I appreciated the quality and class of the service since the first time and I never got disappointed. From the reception to the pool side service and the restaurant it was impeccable. Even the special needs for food were satisfied beyond imagination and with total satisfaction.
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 1 week ago
Dear Sergio C., Thank you for taking the time to leave this fantastic review. It is for this that we work and it is very rewarding to learn that our efforts are appreciated. We do hope all our guests to expect a perfect stay at our hotel. Lovely hosting you and looking forward to having you again soon, Sergio. Kindest Regards, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angela D wrote a review 6 Mar
Germany16 contributions37 helpful votes
I posted a review previously and this review is pertaining to Sep 2023. The holiday in Sep was for the most part very enjoyable, though the previous holiday in June was excellent Staff on the whole, are polite, courteous , engaging and pro active in ensuring that the guest is accommodated. Couple of the Staff, do need to be aware that their interactions with guests are being witnessed and perhaps a little more tact and diplomacy would not go amiss. Cleanliness is 100% through out the hotel. Dinner was acceptable. Desserts look beautiful, but often tasteless. After years of holiday at a previous Riu Palace in GC , their desserts were mouth watering so am not quite sure what the problem is with these desserts. Our waitress Carmen was attentive, timely and a credit to the hotel. Five Pool Areas with a lovely view of the Ocean. However , reserving of many Sun Beds at the Infinity pool in the early morning hours is constant. Many of the Sun Parasols also need replacing. It’s the little things that matter. Though Sun Beds are reserved , there are generally many sunbeds that are available. In my opinion the Spanish Restaurant is excellent, due to its location on the Grounds and the lovely view. Attentive Service. Drinks Prices are on the more expensive side . It’s a good idea to check out the prices on the Riu App. The Bar Staff are excellent. Luis , who made my holiday with his exceptional personality. I do object to paying for a Room Safe. Riu just state it’s their policy, well policy’s can be amended. Overall, it was a most enjoyable holiday. We will be returning again in June as for the most part it suits our holiday preference.
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Date of stay: September 2023
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 1 week ago
Dear Angela D, Thank you very much for your review, which we take as a recognition of our daily work. We are happy that you enjoyed our facilities and, above all, the service provided by our wonderful staff. We hope, that you will return in the near future and offer you an experience as attractive as the one you had. We look forward to hearing from you. Yours faithfully, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Billy M wrote a review Feb 2024
1 contribution2 helpful votes
As returning guests, we have stayed at this wonderful five star hotel on four occasions over the last two years. We have stayed in both basic rooms and superior garden rooms, all with a very high standard of service and cleanliness thanks to the hard working Lucia on our last visit. The numerous pools are excellent, with the adults only smaller one being heated. Poolside waiter service is available during the day. The hard working staff including Victor and Erica kept us cool and fed. The Magnolia restaurant has first class food to cater for all tastes and requirements for both breakfast and dinner. The Ocean view restaurant offers an excellent lunch at a reasonable price for the views and ambience (well worth a visit). This in the evening transforms into the Spanish restaurant which is part of your half board package and the food is second to none. You are treated like stars by staff members – Felix, Jennifer and Israel. The Valentine’s day menu was spectacular (Photo attached), something we will always remember. The Krystal restaurant is also worth a visit and thanks to Ricardo who kept us well informed about the various wines to compliment the menu. The evening entertainment is excellent and creates a holiday atmosphere for all to enjoy. The biggest asset of this beautiful hotel is the friendly and excellent management and staff.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 3 weeks ago
Dear Billy M, We appreciate your kind words about our hotel and the time you have spent writing them. It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation. We only wish, with all our heart, to welcome you again at any time. Yours faithfully, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kjell E wrote a review Feb 2024
Lysekloster, Norway10 contributions1 helpful vote
Everything was good except for å noisy waiter at the pool. Her woke us up from our afternoon nap every dag. The restaurant Crystal was not so nice, no windows.Breakfast and dinner tasted very good with great variety.
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Online Reputation Manager, Owner at Hotel Riu Palace Meloneras
Responded 3 weeks ago
Dear 564kjelle, Thank you for choosing us, We always try to do our best to ensure that our guests have a pleasant stay with us. Please be assured that we take note of your comments and will address them with the relevant departments. We like to know how you felt about your visit so that we can say that we would love to have you visit us again sometime. Yours faithfully, Hotel Riu Palace Meloneras Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$416 - AU$687 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace meloneras hotel maspalomas, hotel riu palace meloneras
LOCATION
SpainCanary IslandsGran CanariaSan Bartolome de TirajanaMaspalomas
NUMBER OF ROOMS
515
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL RIU PALACE MELONERAS: 2024 Prices & Reviews (Gran Canaria, Canary Islands) - Photos of Resort - Tripadvisor

Frequently Asked Questions about Hotel Riu Palace Meloneras
What are some of the property amenities at Hotel Riu Palace Meloneras?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Riu Palace Meloneras?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Riu Palace Meloneras?
Yes, free parking is available to guests.
Are there opportunities to exercise at Hotel Riu Palace Meloneras?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Riu Palace Meloneras?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Meloneras offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Riu Palace Meloneras?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.
Does Hotel Riu Palace Meloneras have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Meloneras accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.