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Thon Hotel Brussels Airport

3.0 of 5
Berkenlaan 4, Diegem 1831, Belgium
Hotel amenities
Thon Hotel Brussels Airport
Ranked #9 of 11 hotels in Diegem
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83 reviews from our community

    Trip type
Traveller rating
    4
    27
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    18
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Date Rating
Zwolle
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 May 2013

Thon hotel offers small rooms with a very soft bed, I found the bathroom rather basic. However it is clean and quiet. I didn't like the lobby/bar very much, a very unpersonal atmosphere. The reception staff was very friendly, and the breakfast is more than sufficient. Given the price (in comparison to other Brussels Airport hotels, this is a safe... More

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Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 8 May 2013

Despite ordering a taxi the night before, it arrived 20mins late and the taxi driver told me that the hotel had only called 10mins prior to the taxi turning up. Unlike the other hotels, you have to call to request an airport transfer and then wait 10mins for the driver to arrive. Worth knowing beforehand to save wasting 30mins trying... More

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Amersfoort, The Netherlands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2013

Nothing fancy, small rooms but fine beds, good shower and quiet rooms. Trainstation to get into Brussels city Centre you'll Fins neerbuigend. Park your car and get a transit to the airport is a Pretty gooddeal.Joining rooms for families.

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review
4 May 2013

Dear Sir, Thank you for your feed back. I hope you had nice holiday's! Great that you took advantage of our promotion 'Park, Sleep & Fly' with 14 days of free parking included . Our parking will be available again for your next trip! Hope to see you then. Wish you an excellent weekend! Best regards, Eline Egter van Wissekerke More

Cramlington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 April 2013

Firstly it took us one and a half hours from the airport to reach the hotel because all the roads leading to it were closed due to construction work. This trip should take around seven minutes! Not the fault of the hotel, but they at least could put a sign up directing you to their location. At the end in... More

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Angelholm, Sweden
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 21 March 2013

When you just need a room for sleeping one night nearby an airport you can probably choose by price. All these standardized hotels operated by the hotel chains are all of the same type. They are functional but nothing more than a place to sleep. The breakfast was good with a nice coffee machine.

Was this review helpful? Yes 1
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review
4 May 2013

Dear Sir, Thank you for having chosen Thon Hotel Brussels Airport during your visit. Nice to read that you enjoyed our delicious coffee! Hope we will see you back soon! Kindest regards, Eline Egter van Wissekerke More

Copenhagen, Denmark
Top Contributor
90 reviews 90 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
132 helpful votes 132 helpful votes
1 of 5 stars Reviewed 23 February 2013

I stayed for one night and found a rather old hotel in an industrial neighbourhood. I can live with that. Rooms were rather worn down, but clean and no damages. I can live with that. However the room had noise from the ventilation, that annoyed and prevented TV watching unless the door to the bathroom was tightly closed. And even... More

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See 2 more reviews by Jacob57 for Diegem
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review
3 March 2013

Dear Sir, Thank you for your kind feed back about your recent stay in Thon Hotel Brussels Airport. Your opinion is very important to us. I'm happy to inform you that all bath rooms will be renovated! My apologies that you were woken up by the ventilation in the bath room. This is indeed not acceptable and our technical department... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 22 January 2013

Send the following to Thon Directors, local hotel and Thon customr services but nothing back at all. SHOCKING!!!!!!!! Dear Sir or Madam, I am writing to you to ask for help regarding a booking at one of your hotels. After making a booking at the Thon Hotel Brussels Airport I arrived yesterday. My booking details are attached. The hotel room... More

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review
10 February 2013

Dear Sir, Many thanks for having posted your review on the website of TripAdvisor. When you received a free early check in, unfortunately a human error was made by given you a bed room which should have been 'blocked' as it needed to be repainted. I'm happy to inform you that the room has been repainted and looks beautiful again.... More

manchester
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 22 November 2012

I am a frequent user of hotels, and this is by far the worst hotel I have stayed in for a while.Its located about 10 minutes fro the airport, in a small industrial estate, about a 15 minute walk to the train station. ! 1st impressions were ok, nice reception area, friendly staff. As soon as you step out of... More

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review
11 December 2012

Dear Guest, Thank you for your opinion referring to your last stay. The train station is reachable within a 10 minute walk from the hotel. You can also take the bus which is at only 3 minutes situated. It's very nice to see you liked our friendly staff. My apologies concerning the shower. We've noticed it the morning after and... More

Estonia, Europe
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 November 2012

We had to spend the night there as our flight connection over Brussels need us to stay over night. Despite arriving a little bit earlier than check-in time, the reception was kind enough to let us into the room. They also provided us with kind directions to reach town (we used the train as it was the best way to... More

Was this review helpful? Yes 2
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review
5 November 2012

Dear Family, Thank you for sharing your opinion on the website of Trip Advisor. It's a pleasure reading your positive review! I'm glad you were very happy staying in Thon Hotel Brussels Airport and that you liked our reception. I hope we can welcome you back again soon. Have a pleasant day! Kind regards, Eline Egter van Wissekerke More

Lille, France
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 16 October 2012

5 minutes taxi drive from Brussels National airport, the Thon hotel is in the middle of a business district pretty much empty outside of business hours. Public Transport is an issue, need to walk up Bourget avenue to catch a bus to the center. Taxis in the morning or evening rush hours are difficult to find as the area is... More

Was this review helpful? Yes 1
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review
2 November 2012

Dear Guest, Thank you for your review about our property. I'm glad that you liked the service of the restaurant and our buffet breakfast! To reach the center of Brussels you can take the train. The train station is at 10 minutes walking distance from the hotel. You can also go by bus, the bus stop is at only 3... More

 
 
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Additional Information about Thon Hotel Brussels Airport

Also Known As:
Thon Hotel Diegem
Address: Berkenlaan 4, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #9 of 11 hotels in Diegem
Price range (per night): $58 - $171
Hotel Class:3 star (3*)
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Thon Hotel Brussels Airport
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