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Doubletree by Hilton, Dunblane-Hydro Hotel, Scotland

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Doubletree by Hilton, Dunblane-Hydro

4.0 of 5
Perth Road, Dunblane FK15 0HG, Scotland
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Doubletree by Hilton, Dunblane-Hydro
171 traveller photos
Ranked #1 of 2 hotels in Dunblane
4.0 of 5 stars 849 Reviews
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849 reviews from our community

Traveller rating
    272
    288
    170
    84
    35
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Families
174
 
Couples
423
 
Solo
14
 
Business
69
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ireland, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“A pleasant surprise!!”
4 of 5 stars Reviewed 15 May 2013 NEW

I am shocked to read the recent reviews. I have just had a two night stay and was apprehensive given the recent trip adviser reviews. However from start my experience was much better than expected. The atmosphere was buzzy and busy every night. Room on 4th floor was small but clean and not the expected twin room. When we rang... More

Was this review helpful? Yes 2
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
16 May 2013

Dear Crowsfoot Thanks for your review on TripAdvisor after your very recent stay with us. I have never received a review like yours before that quite hits the nail on the head like you have managed to do. We are a hotel that takes pride in our beautiful property and we work earnestly at trying to provide service levels to... More

2 reviews
2 helpful votes 2 helpful votes
“Fantastic 2 nights in dunblane”
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

-so impressed by value of 5pm deal, mum & I booked 2 nights - amber at reception was very helpful when we explained we had to cancel dinner on first night due to travel problems -most notable was the service & friendliness of staff in spa (sheena, Clare?) & restaurant (Hannah) -We had beautiful front-facing room with stunning views from... More

Was this review helpful? Yes 2
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
16 May 2013

Dear Amybrown34 Thank you for your review of our hotel and of Dunblane city as well after your recent short break with us. Firstly Sheena, Clare and Hannah will be delighted to read your acknowledgement of their service and friendliness provided to you. There's nothing quite like this vote of confidence to the team and specifically the names of the... More

Glasgow, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“Bad experience”
2 of 5 stars Reviewed 14 May 2013 NEW

Spent one night for a wedding, staying alone I had to pay extra which is standard but for the price I paid I expected a room I could use for its purpose. I found out later that some of the wedding party paid £92 for two people and I paid £122 for one person. The morning after the wedding I... More

Was this review helpful? Yes 1
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
15 May 2013

Dear lgardn11 Thanks for your review of our hotel after your recent stay with us. As we had been trying to resolve the matter privately and you have highlighted how we have dealt with this, I'm sorry that you feel annoyed enough to feel you wanted to make these confidential arrangements public. I remain sorry that there was a one... More

Scotland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
“Never four stars!”
3 of 5 stars Reviewed 14 May 2013 NEW

My husband and I are just back from a 5pm DBB deal. Hotel looks impressive on arrival, room small but clean and bathroom decent size. There were not bathrobes or slippers in our room - would have thought for a 4 star hotel they would have been provided. Dinner was ok. Menu choice not the best for the deal we... More

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WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
15 May 2013

Dear AngeSep Thanks for today's post on TripAdvisor. There is a similarity with your own post and the one prior in terms of your overall headline theme. I accept that had we not had the doors opening and closing due to the wedding guests you have referred to and the service issue in the restaurant you may have enjoyed your... More

Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Four Stars -- In their dreams”
2 of 5 stars Reviewed 13 May 2013 NEW

Been hear before on a long weekend before it changed name ( about two years ago ) I was invited by a friend and his wife to join them for DBB on a deal. I was sorely disappointed.The entrance up to reception and the adjoining area did not appear to have changed, on reporting to reception we were told our... More

Was this review helpful? Yes
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
14 May 2013

Dear dopey45 Thank you for taking the time to review DoubleTree by Hilton Dunblane Hydro Hotel. The headline you have used in your review was alarming when I first read it I must admit. However when you take the meal experience in its own right, the rest of your hotel stay is rated reasonably well and so the headline is... More

West of Scotland
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Nick Nairn`s Kailyard restaurant.”
2 of 5 stars Reviewed 13 May 2013 NEW

I have just returned from an overnight stay with dinner at the Dunblane Hydro Hotel. It was a 5pm special which attracted us as dinner was in the Kailyard by Nick Nairn restaurant. We arrived about 1.30, presuming check in would be 2pm. We were told check in was 4 pm but by 2.30 our rooms were ready. The rooms... More

Was this review helpful? Yes
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
14 May 2013

Dear roscaber Thank you for reviewing our hotel after your recent stay with us. As a returning guest I was glad to read that your arrival and room was to the standard you were used to. The comments relating to the dinner element of your stay will be discussed with my own team of chefs to understand what had happened.... More

Kilmarnock, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“Very Good Altogether......”
4 of 5 stars Reviewed 13 May 2013 NEW

First impressions upon our arrival at this hotel were very good. The sweeping driveway up the hill affords an excellent view of the front of the building which is very grand and impressive. Parking at the front is limited, although there is ample parking to the side and at the rear, with just a short walk back to the main... More

Was this review helpful? Yes
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
14 May 2013

Dear endofthetown Thanks for today’s posting on TripAdvisor after your recent stay with us. Your review is detailed and explores the beautiful city of Dunblane as well - now that is comprehensive! I know that we have had some disappointing reviews recently and I acknowledge that there is work to be done but with your review I am encouraged that... More

Bathgate United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice Building guest rooms average”
3 of 5 stars Reviewed 12 May 2013 NEW

Hi stayed on dinner bed and breakfast deal with 5pm. Room in the back of hotel overlooking the car park. Similar in standard to Premier Inn, not any better. Rather dingy corridors, noticed a pile of glasses and dishes at end of corridor which were still there when we checked out the next morning. Had dinner in the Kailyard Restaurant,... More

Was this review helpful? Yes
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
13 May 2013

Dear Kilty_J0ck Thank you for your time in reviewing our hotel. Like I have done in past reviews where the standards have not been to a guest's expectation I would like to convey a sincere apology to you for the areas of the hotel which did not present as I would have hoped. Thanks again for your review, I hope... More

Home counties
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Wonderful public rooms and excellent service, but beware the bedrooms”
2 of 5 stars Reviewed 11 May 2013

From the bottom of the long winding drive rising through the grounds, the Doubletree by Hilton Dunblane-Hydro hotel sits high above this affluent Perthshire Cathedral town. From the front rooms of this large hotel, set in ten acres of grounds, the main hotel building is a large, impressive Victorian building with public areas to match. The reception area, public rooms,... More

Was this review helpful? Yes
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
14 May 2013

Dear angusM25 Thank you for your review on TripAdvisor. I can see that the main parts of your experience in the hotel were at a high standard for your stay which is very pleasing to read. On the points referring to the Stirling wing we have a programme to redecorate these areas as soon as we can and so I'm... More

Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Big prices, poor service”
2 of 5 stars Reviewed 11 May 2013 via mobile

Booked a junior suite on a dinner,bed and breakfast basis for two nights for our 15th wedding anniversary. Arrived early and was told we do not get the room until 4pm. Went at 4pm and told room not ready. Got the key at 4.20pm, I wonder if you cancelled at 4.20pm would you get the night free.I am convinced this... More

Was this review helpful? Yes
WatchmanDunblane, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review
12 May 2013

Dear Andrew R Thank you for your review after your recent stay with us at DoubleTree by Hilton Dunblane Hydro Hotel. I'm very concerned with your impression of our hotel and team in your feedback and so from the outset I would like to apologise for what you encountered. As a basic I have encouraged my team to deal with... More

 
 
Doubletree by Hilton, Dunblane-Hydro
Doubletree by Hilton, Dunblane-Hydro
4.0 of 5 stars 849 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Doubletree by Hilton, Dunblane-Hydro

Also Known As:
Doubletree By Hilton, Dunblane-Hydro Hotel Dunblane
Doubletree By Hilton, Dunblane-Hydro Hotel
Hilton International Dunblane
Dunblane Hydro
Hydro Dunblane
Dunblane Hilton International
Doubletree By Hilton, Dunblane-Hydro Scotland
Address: Perth Road, Dunblane FK15 0HG, Scotland
Phone Number:
Region: United Kingdom > Scotland > Dunblane
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Dunblane
Price range (per night): $114 - $245
Hotel Class:4 star (4*)
Reservation Options:
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Doubletree by Hilton, Dunblane-Hydro
Perth Road
Dunblane FK15 0HG
Scotland
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