Im a travel agent and in my job u really try to accomadation your customers every need. But this restarunt was a complete and utter disgrace!! We booked today (Easter Sunday) as the kids fun factory was on with bouncy castles which is good for my two youngest 7 yrs and 3yrs!! Now we arrived to be showen to our...
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My husband and myself booked a night here on the 3rd March as a treat and for a chance to relax.
On arrival we were greeted by a very pleasant receptionist who said she would check to see if our room was ready. We said we would wait in the bar area and about 5 minutes later they returned to...
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On behalf of the Partners, Management and Staff, I would like to thank you for choosing the Strangford Arms Hotel for your overnight stay and for taking the time to post your positive and complimentary comments; in particular it gives our Staff great encouragement when their professionalism and hard work are recognised and appreciated.
Thank you once again and we...
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Plus points..
Room was of a decent size, clean and tidy
Minus Points..
View from room was of the wheelie bins which made loud noises every time the staff threw empty bottles from the bar into them.
No proper large bath towels only hand towel sized
Having given our room numbers to the waitress and asked her to add the...
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On behalf of the Strangford Arms Hotel, the Partners, Managers and Staff, I wish to thank you for taking the time in leaving your comments about your visit. We openly encourage constructive criticism at all times as it enables us to strive to achieve first class, friendly service, excellent food and beverage in a clean, pleasant and comfortable surroundings. Firstly,...
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Quickly served food that is to die for simply mouthwatering the staff are helpful and friendly and it could not be any cleaner I would reccomend to a friend anyday
On behalf of the Partners, Management and Staff, I wish to thank you for taking the time to post your positive and complimentary comments about our high standard of Food, Service and cleanliness in LeWinters at the Strangford Arms Hotel. This gives our Staff encouragement when their professionalism and hard work are recognised and appreciated. We do strive to achieve...
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Had asked for a quiet room and was put at the back of the hotel. The front of the hotel has a busy road, so I was pleased. However, I was above the wheelie bins and early in the morning, the staff were throwing bottles into them! Also, I was by the fire door and every time somebody went through...
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On behalf of the Strangford Arms Hotel, I wish to thank you for taking the time in leaving your comments regarding your visit. I wish to apologise for the two incidents relating to noise and after investigation I can confirm that the bottle bins will now be empted by the Staff after 11.00am. I have also checked the Fire doors...
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From the very start of planning our wedding until the end of our stay after our day on the 29th Sept 2011 was brillant. The staff and manager Steven were fab. They could not do enough for us. Food was to die for and so much extra potatoes and veg for the guests were served
Our wedding was perfect within...
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On behalf of the Partners, Management and Staff, I wish to thank you for taking the time to post your positive and complimentary comments. I am pleased that your very Special day was helped to be made so memorable for you and Ritchie by the professionalism and hard work of our Manager Steven and our staff. It gives them great...
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I suppose it all depends on what you are expecting. I found the hotel more than adequate for a one night business stop over. The staff in the restaurant were very pleasant young ladies and food I had was very good. Breakfast was just OK. The room had a few black scuff marks on the carpet but the bed was...
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On behalf of the Partners, Management and Staff, I wish to thank you for your custom and taking the time to post your positive and complimentary comments. This gives our Staff encouragement when their professionalism and hard work are recognised and appreciated. With regard to the scuff marks on the carpet, I have checked all the bedroom carpets and I...
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I already wrote a review about this hotel but it was removed due to inappropriate content about two weeks after it was published so I am going to write it again.
I booked this hotel for a classic car group for 1 night and it was the most horrible experience we have ever come across.Apart from the girl at the...
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On behalf of the Strangford Arms Hotel, I wish to thank you for taking the time in leaving your comments about your visit.
I have fully investigated your complaints and my findings are as follows;
I discovered that you have already had e-mail correspondence with my General Manager regarding this matter, and all issues were addressed. However, contrary to your...
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I have just come on to check a few venues for another family wedding and have to say i am shocked at some of the reviews on here. My daughter and her partner had a civil ceromoney in June 2009 , and we had the reception in the Stranford Arms, I have to say the young man who looked after...
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Thank you for taking the time to post your positive and complimentary comments about our Management and Staff. It is very reassuring that we were able to help make your daughter’s wedding such a great success. It gives our staff great encouragement when their professionalism and hard work are recognised and appreciated, as we are totally committed to achieving first...
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Only stayed here one night and was apprehensive after reading mixed reviews. We could not fault it, we arrived early and Nicole on reception was very helpful and did her best to check us in early. Lovely modern clean rooms with spacious bathroom. Only here one night to attend festival but would have liked to stay longer. Would definitely come...
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On behalf of the Partners, Management and Staff we would like to thank you for your custom and taking the time to post your positive and complimentary comments, as it gives our Staff encouragement when their professionalism and hard work are recognised and appreciated. We at the Strangford Arms Hotel are totally committed to providing ‘First class, friendly service’ ‘Excellent...
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