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All 8 Villeurbanne hotels »

Mercure Lyon Charpennes

4.0 of 5
7, place Charles Hernu, 69100 Villeurbanne, France
Hotel amenities
Mercure Lyon Charpennes
Ranked #3 of 8 hotels in Villeurbanne
3.5 of 5 stars 88 Reviews
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88 reviews from our community

    Trip type
Traveller rating
    7
    45
    25
    8
    3
Date Rating
Brussels, Belgium
1 review
4 of 5 stars Reviewed 15 May 2012

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Top Contributor
53 reviews 53 reviews
Reviews in 19 cities Reviews in 19 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2012

Well located(if you need to work in villeurbanne), clean, good service at a reasonable price. Breakfast really nice too. Definetly I would stay there if I will go back to Lyon. More

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review
20 April 2012

Dear customer, One very thank you for your response which delights all my employees on their qualitative work in everyday life. Do not hesitate to connect you on our web site to benefit on the next big weekends the best promotional rates to visit our beautiful city of Lyon, city classified in the Historical heritage of Unesco. Looking forward to... More

Liverpool
Senior Contributor
34 reviews 34 reviews
Reviews in 30 cities Reviews in 30 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 6 April 2012

The main reason I chose this hotel was the location - close to Claude Bernard University and with very good transport (metro and tram) links. Room was spacious and comfortable and the bathroom was OK although the toilet seat was a bit wobbly. The only two problems were, as other people have said, the room was a bit hot (and... More

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review
20 April 2012

Dear customer, I thank you for your comment which shows our professionalism and our quality of service. My employees appreciated a lot and also thank you. I assure you that we are going to continue to respect well all our processes so that you always have pleasure to stay in our establishment. However we indeed note your problems of heat... More

Heidelberg, Germany
1 review
3 of 5 stars Reviewed 3 April 2012

We just came back from the travel. We reserved the hotel thru an agency, so that the breakfast was included. Be aware of the charge when you check out. This breakfast charge seems to be automatically added if not included. The breakfast is nothing special. The scramble egg is so watery that you can eat by straw. Also, if the... More

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review
18 April 2012

Dear customer, We thank you for having shared your experience during your stay in our hotel. I announced your comments to my employees on the quality of products been of use to the breakfast where during your stay the cooking of eggs were not completed. All our excuses. We take rating also of your important points and to answer we... More

Paris, France
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

very noisy (just outside the charpennes metro stop - big square) and rooms too warm. They couldn't change anything to the heating- it must have been more than 25°C in the bedroom. the only advice given by the staff was "open the window". we were very disappointed More

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h1625, Directeur général at Mercure Lyon Charpennes, responded to this review
9 November 2011

Dear customer, We thank you for having shared your experience during your stay in our hotel. We are really sorry for your disappointment during your hotel night and we understand it. The big autumnal sweetness with a beautiful sun looking onto all our windows stored a lot of heat in the hotel in this period what makes that you were... More

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Contributor
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Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 18 September 2011

Nothing flashy about this hotel. Maybe not in the best scenic location but certainly ideal when needing public transport to attend to business or conference. Check in was smooth, room clean and ready at check in time. I had a non smoking room that was not street facing and found it to be nice and quiet. No other disturbing noises... More

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Posted by an Accorhotels.com traveller
Wevelgem
1 review
3 of 5 stars Reviewed 21 June 2011

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BARODA
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 22 March 2011

I have stayed this year second time in March,2011.Last year ,I stayed in the same hotel in April,2010. This hotel belongs to Accor group & located centrally in heart of the city center. It is 7 storeyed buidling with restaurant at Mezannine floor for breakfast. There is surprisingly good variety of items in breakfast & you can enjoy Darjeeling tea... More

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Posted by an Accorhotels.com traveller
Brussels
1 review
3 of 5 stars Reviewed 11 February 2011

This is an average hotel the price is high and the breakfast should have been included for this price. I am a global traveller More

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Tocane Saint-Apre, France
1 review
1 of 5 stars Reviewed 28 September 2010

The stale smell of smoke in our "non-smoking bedroom", the net curtains had gone grey, the shower didn't work and the toilet seat fell off a couple of times because it wasn't attached! Breakfast was pitiful and the staff grumpy. The whole place needs a good scrub and an update. I was traveling with a largish tour group of women... More

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Additional Information about Mercure Lyon Charpennes

  • Mercure Hotel Lyon Charpennes
Address: 7, place Charles Hernu, 69100 Villeurbanne, France
Price range (per night):* 97 AUD - 232 AUD

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Mercure Lyon Charpennes
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