Front desk staff is clueless. I asked for a wheelchair accessible room, was given a room with a bathroom where the door was very narrow. Was not handicap accessible at all. Went back to front desk she said they didn't have handicap accessible rooms. Very rude, very clueless front staff. Was too busy texting on her phone to even care. More

This hotel did great with 5 robotic teams from around the country. The pool and the volleyball court was great for the kids to interact with the other kids. The staff was extremely accommodating, later pool hours to accommodate the later return form the events, earlier breakfast set up to accommodate having to leave for events. On the last day... More

This is not a hotel that my husband and I would have chosen traveling without children, but since this was a "kid's trip", it was great for them. For the price, we were very pleased. We got the suite with three double beds on the first floor, and our interior window faced the indoor pool, playground, video arcade area. My... More

Thank you for the wonderful service your staff and you have provided for our robotics team. With large groups it can be a challenge trying to find the right accommodations to please everyone. You folks far exceeded our expectations! More

First of all, there is a pool in the lobby which makes the entire place smell disgusiting. The front desk workers have no idea what they are doing and after numerous times of me telling them I wanted to check in for an entire group of people they still asked me if I wanted to check in for the whole... More

The property staff and over all place was just great !!! Will not stay anywhere else in this town with kids. It is a super kid friendly place! More

Stayed here one night while visiting family. Room seemed ok, everything very old and not all that well kept up, but whatever...until I woke up in the night and saw the bedbugs. Seriously. I was bitten, I managed to capture and squash a couple of the nasty things, and in the morning we took pictures and told front desk. They... More

Don't be fooled by the pictures on their website. The rooms are VERY small and shabby and have been given an untidy paint job with garish accent colors. I noticed first the carpets in the hall are stained and old. The whole place looks really old. We walked into the room and the first thing my daughter says is that... More

Here are my complaints about the Hotel 1. Took 36 minutes to check in/ as 1 guy was working who seemed clueless and also while his Manager Donna stood around not helping 2. The rooms that we booked online where messed up from the ones they had reserved for us 3. The front door to our room took a big... More