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3239 Point Mallard Pkwy, Priceville, AL 35601
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Comfort Inn
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Ranked #1 of 3 hotels in Priceville
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22 reviews from our community

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    4
    8
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Date Rating
New Market, Tennessee
1 review
2 of 5 stars Reviewed 9 June 2013 via mobile

Doug and I took one for the team as this was our mandated location for our kids soccer team but had a smell in the rooms. Staff was friendly and accommodating with breakfast and moving some folks to other rooms but the smell was not pleasant. The location was convenient and the kids like the pool but this place would... More

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Morristown, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 8 June 2013 via mobile

Rooms stunk. Stayed here for a soccer tournament. Many rooms smelled horrible. Management changed rooms for us and it was a bit better but still smelled. Other families had similar complaints. Don't believe I would ever stay here again unless there was no other choice

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Dedra B, Manager at Comfort Inn, responded to this review
9 June 2013

It is unfortunate that this was such a problem during your groups stay. I am especially regretful that changing your room did not resolve things fully. Please accept my apologies again for the complications. We are working to ensure this is not repeated. More

Morristown, Tennessee
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 7 June 2013 via mobile

Wow. How disappointing. Tiny hotel. Appears to be recently remodeled but it's just lipstick on a pig. New paint and carpet but fixtures are old, broken, and dirty. The worst part is the smell. It permeates the entire hotel and it's only concentrated in the rooms. The best way I can describe it is to think of a locker room... More

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Dedra B, Manager at Comfort Inn, responded to this review
9 June 2013

I am very sorry that you encountered this problem with our facility. I do understand that some guests who are not pet owners were staying in pet rooms. That could have been the issue for some of the guests. I apologize for the unpleasant shadow this certainly left on both our hotel and your time here in Decatur. We will... More

Elkhart, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 23 May 2013

Driving up from the Gulf our original destination for the night was to be Nashville but due to fatigue we decided that continuing to drive wasn’t smart. We called Choice’s toll free number and asked for Comfort Inn along I-65 (As we had a nice stay at a Comfort Inn a few days earlier in Arkansas). They had one 10... More

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Dedra B, Manager at Comfort Inn, responded to this review
1 June 2013

First and foremost, thank you for being such loyal guests of the Comfort Inn brand. We all appreciate you patronage. Though you were hesitant at first, I am glad you decided to stay with us. Thank you for the excellent review, but most of all, thank you for choosing us and allowing us to earn your business. More

Odenville, Alabama
2 reviews
1 of 5 stars Reviewed 6 May 2013

The breakfast was the most disgusting I've ever had. The gravy was like water, and you could of drank it like coffee. The pets were only suppose to be on 3rd floor, but they were on every floor. They just so called remodeled this hotel, but the bed spreads had stains all over them, ants in the rooms, towels had... More

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Dedra B, Manager at Comfort Inn, responded to this review
1 June 2013

First I would like to apologize for any problems you must have encountered while staying with us. We strive to maintain corporate standards, not merely for franchising benefits, but for the enjoyment of our guests. I would like to know when you stayed with us to better understand when this may have happened. There has not been a time that... More

Holt, Michigan
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 April 2013 via mobile

We stayed here because it had pretty good reviews and was pet friendly. I don't kow why I didn't pay attention to the recent review complaining about the bad smell. The positives: The front desk staff was outstanding and the dog area was rather large. The rooms look very different than what appears in the photos. They have been updating... More

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Dedra B, Manager at Comfort Inn, responded to this review
1 June 2013

I apologize for the bad experince you had on your stay with us. Unfortunately we have a limited number of pet rooms, which can be problematic when situations like this occur during busier times. We work to be pet friendly for our guests. While this is good for many guests, it can also leave an opening for other issues to... More

1 review
2 of 5 stars Reviewed 15 April 2013 via mobile

We stayed there due to a reasonable rate, location and their advertisement of free hot breakfast. We get there and the first room smelled of body odor. They gave us a different room, that one was okay but still musty. The chair in the room was broke, there were bugs, the bath tub was dirty and there was filth all... More

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Dedra B, Manager at Comfort Inn, responded to this review
1 June 2013

While I regret you felt unhappy with your stay with us, I must say many things in this review are very inaccurate. I will not try to say that our staff was perfect, everything was immaculately clean, etc. Although we work to offer our guests an enjoyable experience, there are times when people fall short. We are people and are... More

Pass Christian, Mississippi
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 March 2013

It was late when we checked in and we were very tired. The man at the front desk was very nice and helpful. Rooms were clean and beds were comfy. Great staff. Good breakfast. We would definitely stay here again.

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Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 27 March 2013 via mobile

We were given a room on the 3rd floor. It had a bad smell so we changed rooms with no problem. Pool is small and too warm, can't enjoy it when there are more than a few splashing kids. Breakfast was the usual. Service was fine. A run-of-the-mill average hotel stay but we appreciated the Internet price (nonrefundable) and pet... More

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Punta Gorda, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 15 February 2013

We booked into the Comfort Inn on the night of January 17th. We have a cat and booked here for the pet friendly rates. Because we had a pet we were placed on the 3rd floor, room 303. It was cold that night and we needed to use the heater in the room. The heater was so noisy, it sounded... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Decatur
Decatur Comfort Inn
Address: 3239 Point Mallard Pkwy, Priceville, AL 35601
Region: United States > Alabama > Priceville
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Priceville
Price range (per night): $96 - $112
Hotel Class:2 star (2*)
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