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RACV Royal Pines Resort

5.0 of 5
Ross St, Benowa, Queensland 4217, Australia
Hotel amenities
RACV Royal Pines Resort
Ranked #1 of 1 hotels in Benowa
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234 reviews from our community

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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013 NEW

This is a great family friendly resort. I went for a work conference where a lot of my associates had kids. The restaurants were good value as there are no other restaurants within 4km of the resort . Rooms were spacious with good amenities.

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Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

We really felt very welcome at the Royal Pines Resort. The accommodation was very good and 4 restaurants to choose from. We went to the Restaurant on the top floor. Food was very good and a nice selection to pick from. Another night we went to the Japanese Tapanyaki which was also good. Play 2 rounds of golf over the... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
9 May 2013

Dear dreams745 Thanks for your recent review on Trip Advisor. One of the things we do pride ourselves on is the variety of food and beverage on offer - and the positive staff attitude. Arakawa our Japanese restaurant is a firm favourite with many locals and return guests. You may have noticed in your golf rounds that we have started... More

Sydney, Australia
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 May 2013

Had a company conference, the level of service from the hotel people was outstanding, they went out of their way many times to help do extra things for our team. We will come back here again! Hotel rooms are probably a little basic, but at a conference other than sleeping, the room really isn't used

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
9 May 2013

Dear aussie_kiwi boy As a resort General Manager there is nothing we like reading more than "We will come back again"! I am delighted that everything went so well for your conference and the service level was so good. By the way, we are well underway a program of upgrading our rooms with the new rooms getting very positive feedback... More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Well priced for what you get. Been here a number of times in recent years. Lucky enough to stay twice in the last 4 weeks. Rooms are great and the staff friendly and efficient. Yes there were some lift issues but the hotel had someone working on the problem. All and all a great place to stay.

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
9 May 2013

Dear Pandy 2011 We appreciate you taking the time to submit a review to Trip Advisor. You will be pleased to know that our lifts are working much better now. Two of the four lifts in our main tower have been replaced and the 3rd one is well underway. The new lifts look great (but have kept the famous sausage... More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 4 May 2013 via mobile

Stayed in the spa suite and have to say that it is one of the nicest rooms I've stayed in in years. Purpose of trip was to go to the Suns AFL game. Hotel's proximity to the stadium was excellent. Only 10-15min walk! Pool is good and the pool bar is reasonably priced. Tennis courts looked to be excellent quality... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
6 May 2013

Dear Jammination Thanks for your review and I have to agree with you regarding the Spa Suites - the combination of room size, spa bath, sunken lounge and great views is a real winner - they are a very popular option, especially with our return guests. Our proximity to Metricon stadium is also a real plus - the 10-15 minute... More

Top Contributor
65 reviews 65 reviews
45 hotel reviews
Reviews in 30 cities Reviews in 30 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 26 April 2013

Had 2 nights on a weekend. The resort/hotel is ideal for golf and tennis lovers as it has world class golf course and excellent tennis facilities. It is also great for families with children with a large pool which several children were enjoying during our stay. Lovely hinterland room that as split level and lots of space. The bed is... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
28 April 2013

Dear Daisycutter Thanks for your review - delighted to read how much you enjoyed your weekend and were able to use a lot of the resorts facilities and food and beverage options. In regard to transfers to the beach, we have a shuttle bus that departs regularly and goes via Pacific Fair shopping centre to the beaches - it is... More

Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 25 April 2013

Third visit to Royal Pines. Love the spacious clean contemporary rooms. Comfy double beds. Great service. The pool area is lovely and there is a really great playground for children. Its a drive to the beach from the hotel but its not a problem if you have a car. They also have a shuttle bus. Its on the way to... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
28 April 2013

Dear Nattl3s Thanks for your review and comments on your recent stay. Our location is definitely one of the great plusses about staying here. Easy access to the beaches but far enough away from the hustle and bustle and also easy access to the theme parks, hinterland and more. We look forward to welcoming you back on your fourth visit!... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 April 2013

We stayed from April 1 till the 8th. This is our second stay at Royal Pines, the first being back in 2009. Everything was very familiar to us and the upgrade of the Executive Lounge was outstanding, making the venue so much nicer for those using the lounge area. This visit, we had our 12yo daughter and one of her... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
23 April 2013

Dear JeffJaneMia Thank you so much for your review, Great to read that you enjoyed the Executive Lounge so much - it is really becoming a popular options with members and guests. Our new leisure facilities have also been very well received with the Segways and ozbobbles very popular as well. Our Japanese restaurant "Arakawa' is a firm favourite for... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 April 2013

Worst place I have stayed on the gold coast. Room noise was terrible due to 'lift maintence'. I was not given a reason as to why these rooms that were effected so badly by noise were still in use. Large event on at hotel which we were not warned about previously (ball held in conference room) meant that even as... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
21 April 2013

Dear macfad I appreciate you taking the time to write a review about your recent stay at RACV Royal Pines. We have been experiencing some intermittent noise from our lifts during the upgrade but our lift contractor assures us that the steps they are taken will ensure a whisper quiet ride. My apologies about the sticker on your car regarding... More

Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 April 2013

Royal Pines Resort on Australia's Gold Coast is a good choice for conference organizers. Last weekend I chaired a 2-day conference there. The conference room, exhibition booth area and dining facilities were ideal for our event for 400 people. Staff were friendly and efficient, food was good quality and well presented, and the large bedrooms are nicely appointed. A major... More

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JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review
19 April 2013

Dear Chesspoint Great to hear how well your conference went at Royal Pines - thanks for your comments about that and also other areas in the resort. I will talk to our Food and Beverage Manager about the egg station on our breakfast buffet. From your comments it appears that it would be relatively simple to streamline the ordering process.... More

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Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Benowa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Benowa
Price range (per night): 161 AUD - 322 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Smart, contemporary and set on a world-class golf course, RACV Royal Pines Resort offers everything needed for a sun-kissed holiday on Queensland’s most famous stretch of coastline. Set a short distance from the white sandy beaches of the Gold Coast, and at the heart of the region’s sand belt, this 100-hectare resort is set on a champion golf course. It’s midway between the sparkling coastline and the lush beauty of the hinterland rainforests. ... more   less 
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Hotel
Racv Royal Pines Ashmore
RACV Royal Pines Resort Gold Coast/Benowa

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RACV Royal Pines Resort
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