Reasonable service at desk, bar and restaurant-efficient more than gracious but the rooms are soulless boxes, without air-con and the beds/pillows/duvets were the worst I've ever had the displeasure to experience and trying to get comfortable on the 'double' bed (two twins pushed together) was impossible. The room was hot so I opened a window only for a plague of... More

So - what we have here is basically a relic from the late 1980's. Think beige, beige and more beige. OK, so I don't just stay in a hotel because of it's decor, but this place is in serious need of an update. Staff are doing their best, but sadly the hotel is infested with Silverfish - so make sure... More

Room 227 - quite large, nice sitting area with a shower room (no bath) I think it is termed a Junior suite. Quality of fittings and furnishings good. Nice and quiet, no outside noise. 2 x twin beds, but a good nights sleep. Would like to make a cup of tea in the morning but no tea facilities. Smallish shower... More

I was in June in Norderstedt for a training. There was literally nothing material I could critisise. The hotel is located in an industrial area, but embedded in large trees so it is very calm. Rooms are big and internet is available, good to work. What really impressed me was the extremely friendly staff combined with excellent food. Clearly recommendable. More

On the way into Hamburg for a night, we stopped at this treat of a hotel. At a low price and in a quiet location, we were very happy with this choice. Best Westerns in Europe are generally good value hotels and this was no different. The amenities were plenty sufficient, the lobby was nice, the rooms were spacious and... More

Clean, spacy room. Very good breakfast in a very smooth restaurant. Indoor golf and billiard - although it was closed on the second day. Garage for parking - not free. I would recommend this hotel. More

Stayed at the Best Western Hotel Schmoeker-Hofe for 3 nights. The non-smoking room we got from their business-class was well furnished in a modern design (with laminated flooring), free from any smoke and clean, the bathroom was small (only a shower) but also very clean. Although the hotel is situated within an industrial zone, it is surrounded by a small... More