The "Chef," Mario Helmholz, rejected the information provided by his staff so that we had to pay for a room (a group of ten) that we did not use. His attitude was condescending and arrogant, insisting on receiving payment for the room we had never used rather than creating good will with customers who were misled by his staff. As... More
Region: Germany > Lower Saxony > Braunlage
Ranked #25 of 30 hotels in Braunlage
Price range (per night): $38 - $49
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