There is no safe and so no good rooms! I spend only one night in room #301...looking on the back yard with the greenish pool. The staff is not professional to help or to serve the guests. The cleaning crew...are too busy by cleaning your belongings instead of the rooms or bathrooms:-((( My photo camera was stolen in a few... More

Good location ,good price ,spaceus rooms,well equiped hotel apartments wisest choise if you are going yo geneva. More

My 11 year old son and I are staying in the citadines for four weeks. It is a great place for families, as this seems to be sizable fraction of the clientele. The hotel is easy walking distance from downtown Ferney. On Saturdays, they have the most fabulous farmers market there. It is worth staying at the Citadines just to... More

If you must stay in Ferney-Voltaire, you may have to settle for this. But honestly I have to agree with most of the negative reviews. We stayed 4 nights and did not qualify for maid service. You have to stay a week for that. So we re-used our damp, thin towels for the whole stay. The internet was buggy, but... More

I've been booking through Booking.com a room in their hotel. Everything was in order and I got a direct reply and confirmation from their part several days later with Confirmation number : 50411008967 A few days before arrival, I got a short email mentioning they are overbooking. Really is a disgusting experience. Never again. More

I've stayed here three times, which tells you that it isn't all bad. And it isn't. You get the facilities you want (kitchenette, free internet etc) at a price you can afford. And Ferney Voltaire is charming, and Citadines is well located for the bus to Geneva. Getting to the airport and the international institutions in particular is convenient. But,... More

Reading some of the very negative reports about this hotel, I feared the worst, particularly because service and friendliness were considered below level. Instead I found an excellent hotel with an ever friendly staff ALWAYS at your disposal and more than willing and happy to resolve the little problems, that arise during a long stay. Don't believe the negative reports! More

I read some of the reviews here and the management seems to have taken all the criticism to heart. E.g.: free internet in the rooms (wired), free Wifi in the lounge, nice atmosphere. Very nice staff! Appartments are not state of the art, but sport a nice atmosphere. Breakfast served is complete and leaves nothing to be desired. A point... More

Shower didn't work, mouldy, plug in basin didn't work. The room smelt. There were two levels with steep staris not at all ideal for a family room. The sheets had stains on them. The breakfast was sub standard. More