We were surprised to see we were the only ones in the restaurant for Dinner. The food was very good as was breakfast. Although secure for our historic cars, the access from car parking to reception was a little complicated. The staff at all levels were very friendly and helpful.

Pretty good, large hotel with good service.May 2013 stayed in a twin room for a couple of nights which was a decent size with a decent shower/bath..all very clean. Breakfast is a large continental affair with plenty of choice and very helpful staff. The hotel is situated close enough to the main squares, just a 5 min walk away, very... More

We stayed in the Arras Mercure for 2 nights. The receptionists and staff attending breakfast were very friendly and always willing to help. The rooms are small but clean and comfortable. The breakfast is very complete with excellent service. Minor negative point is the (free) WIFI (requiring name and email each time connecting) and - a bit more annoying -... More

This hotel served us well for a two-night stay in Arras while we visited WWI sites. It was fine--room was clean. Bathtub/shower area needs some renovation: the bathtubs are weirdly narrow (is one meant to stand sideways below the showerhead?), and there is a kind of glass half-door (really a one-third-door?) that swings a little but and is intended to... More

We were greeted by a bright happy attendant. She gave us details of our rooms and then went on to explain where the places of interest were located in the town. We found all the staff at the concierge spoke English and were very helpful and friendly. As we travelled to and from Arras by train and then hired a... More

Comfortable hotel with kind and helpful staff. Pleasant and well appointed room, good restaurant and a convenient underground car park. The only irritation was a misplaced bill from the restaurant that delayed my departure from the hotel in the morning.

It is the second time that I stay at the Mercure Atria in Arras and on both occasions I have been very satisfied by the easy location (extremely close to the railway station and city centre), the service (although the receptionists did not know about the special welcoming pack, they rapidly made sure I would get it) and the sheer... More

I don't usually tend to stay in chain hotels but Mercure Atrial Arras was a very good choice. We got a good price through the internet, the hotel is very well located, short walk from the main squares. Rooms are comfortable and clean. It has the guaranteed standard of a chain hotel. Staff were very friendly.

Very well situated near the station and easy walking distance to the centre and squares. The hotel staff were very efficient and friendly. I would certainly go back - though not in March as the town seems to be closed!