We stayed here three nights in August. We had booked via email a deluxe room with balcony, with clear indication of a renovated room (and confirmed), but instead got a little old, not renovated room on the 4th floor. Our bathroom was tiny, a bath with shower combination, but with each shower we took our bathroom was flooded. The separate... More

The hotel looks nice and authentic, but we had some great disappointments. They advertise with the Spa but you have to pay a lot extra to use it. A cup of tea at the bar costs 5,5 euro! While checking in at the reception they answer the phone or help others and leave you waiting. The bed was very hard... More

So pleased that for once I can write a nice review about a great hotel. Paid for a "superior" room and requested a "quiet" one and that is exactly what we received. Massive bed, nice space and no noise at all. Staff on reception, bar, breakfast and evening meal were great even with my sometimes limited vocabulary. The bar ,... More

4 nights for 2.000 euro at the suite "la perle" in the chalet and you get : - sometimes friendly service, but most of the time NOT (specially at the reception and in the restaurant "coq à l'ane") - a nice pool area (new, design, warm water) but without hair dryer and for the towels you need to pay 15.-/pce... More

I went to the Grand Hotel Gerardmer with my girlfriend on Christmas 2009. I can't exactly say the rooms were cheap, around 150 Euros per night, with an abligatory (!) Christmas Eve dinner at 190 Euros per person. We stayed in the 3 Star section of the hotel. The reception was friendly enough as was the reservation service. The first... More

We stayed with a group of collegues and clients at the Grand Hotel for 1 night and I must say that it was wonderful. Friendly, clean, spacious rooms, great location, free parking, nice swimming area, beautiful bar and great food! I would absolutely recommend this hotel !!!

Grand Hotel Gerardmer. In the middle of the center of Gerardmer. A nice tourist town with many shops and restaurants. The hotel has 70 large rooms and has a private parking area behind the hotel. The reception: despite the international character (according to the brochure and travelagent) spoke little different than French in our case no effort was made to... More

We have never been to this part of France before and what a delight. We spent 5 days in this hotel which is primarily a business hotel. It is situated in the centre of town but within a short stroll to the lake and its attractions. We were made very welcome by all the staff--were upgraded to a small suite.... More

We booked the "jonquile arragement". 3 nights, every evening a different menu. Breakfast very good. Room spacious, bathroom very nice. Staff very friendly.