I have rated this hotel very good based on the help they gave me at Christmas - I hurt my knee very badly on the way to the hotel for a Christmas stay. They organised taxis to visit the hospital 3 times and lent a wheelchair. The Reception staff were all very helpful and faxed for free to the insurance... More

Hotel rooms seem to vary quite a lot. Avoid room 301! Narrow room with no home comforts whatsoever. No bedside tables or lamps, very little space to walk past beds which are placed one behind the other, and no way of reading in bed as there are no headboards. The beds are against a wall sideways - very strange. The... More

Finally got round to visiting Lake Garda. Not disappointed at all. Booked a few weeks before going so accommodation and venue somewhat limited so we finished up at the Centrale in Riva del Garda. The front of the hotel has a partial view over the lake and our room was one of the few remaining so we were lucky to... More

Had read previous reviews of this hotel so went with some pre judgements some useful some not. The location is great right in the central square overlooking the lake and harbour so perfect for boat trips & a beautiful view in the morning of the lake, mountains, castle & tower. We were given one of the 01 rooms -room 201... More

My wife and I had a week in the Centrale in September. We paid extra for a lake view and this was given and was well worth the extra money. However some of the staff on the reception desk were very unfriendly. For example when we checked in, the lady behind the desk said one word- "passport"! Nothing else. Not... More

We have just arrived home after a week in this hotel during late October 2012. The room and service was very good and the meals were more than adequate. We had the included half-board package which was perfectly acceptable although a little limited in choice. It was possible to eat in the a la carte restaurant instead and an allowance... More

Just a basic hotel. Food terrible like a school canteen. A bunch of grapes was served as a dessert one evening (it would of been nice to have had cheese and biscuits with them) Nothing else I can say apart from BASIC HOTEL. Wont go back again!!

This hotel has a fabulous location in the main square of Riva del Garda, Close to restaurants, bars, shops and the ferry. Despite this it was quite quiet at night, We stayed B&B only which was wise judging by other guests comments about the food served to guests on half board. Pizzaria is really good and you get 10% discount.... More

The hotel is in an excellent position and the room was spotlessly clean, although lacking in little niceties (eg. a box of tissues). As previous reviewers have mentioned, definitely worth paying more for a lakeview room. Breakfast was chaotic, the hotel was fully occupied and there was much difficulty collecting breakfast and getting back to the table without spillages. The... More