we stayed at the hotel just for a weekend, in May. The hotel is nice, appareantly simple (with typical forniture) and charming.The building is old but, of course, well keeped, it is located in the heart of Porto Cervo, which - actually - is the heart of the Costa Smeralda.
The location is amazing as well as the service offered...
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The Cervo Hotel is very nice... the staff & service are top notch. It has a great location in the center of Porto Cervo & lots of dining options to choose from. However, it seems that the hotel has many of the same highs & lows of Porto Cervo. The views are amazing. It is very classy. However, like most...
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Agreed with previous reviews about expensive rate (lodging and food) with basic room and standard amenities. The hotel is centrally located but the whole town was very empty when we visited in October; there was really nothing to do or things to see. Hotel beach was small and rocky. Most shops and restaurants were closed. However, the hotel staffs were...
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Dear Sfonorth,
We are glad to learn that you enjoyed your recent stay in our hotel. The Cervo hotel is renowned for its impeccable service, fine cuisine and its location in the heart of Porto Cervo. A refined and exclusive village surrounded by the Mediterranean landscape and the beautiful emerald sea, perfect combination for a holiday between worldliness and relaxation....
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costa smeralda is a magical place. it is not like any other island or resort. yes it has an amazing topography but so do other islands. it is about the people, a style and a place. that makes you feel 'at home'. hotel cervo is our home in costa smeralda; simply because that is how everyone in the hotel makes...
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Dear esa930,
We are really happy to learn that you keep appreciating the beauty of this land and our hotel year after year. It truly is a pleasure to have such special guests like you who become part of our lives and daily commitment, knowing that they feel the service we deliver along with anything we do to make their...
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If you are in need of going to Porto Cervo and you care not so much for beach life, Hotel Cervo is your destination. A room with sea view is certainly appealing although you pay 300 euros more than a standard – starting already at an offensive rate. On the other hand, breakfast is amazing, service almost impeccable and friendly,...
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Dear EuropeUS,
We are delighted to learn that you enjoyed your recent stay at the Cervo hotel. We are happy you could appreciate our service as also the advantage of being in the heart of the village and yet close to nature with the plus of the hotel private beach. We continuously strive to meet and exceed our guests’ expectations...
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Wont repeat what some of the other reviewers have said about prices..it IS an expensive place to stay, but this resort is pure luxury with amazing yachts & designer prices to match. We loved our 2 nights here, beautiful big room in an lavious Italian style, very helpful concierge/parking/reception and great service at dinner. We ate in both restaurants &...
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Dear KFnCAD,
we are really pleased to know that we were able to make you happy in such an important moment of your life. We always aim to offer the best, from the dining experience to the attentive service, and strive to make our guest visits really special.
We look forward to welcoming you again in Porto Cervo.
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we have been coming to Cervo hotel for the last 15 years. We are a group of 5 persons
accompanying a Royal Highness.
We would like to thank all the staf of the hotel and mostly Mr Franco Mullas who have shown and extended all the help, service in the most professional manner.
We do recomend the Cervo Hotel for...
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Dear charmingh,
We would like to thank you all for your recent review. Having guests who keep coming to our hotel year after year makes us extremely proud and represents the base for a constant improvement.
It also confirms that what we strive for - excellent service in a surrounding that makes our guests feel like at home - has...
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I stayed here just a few weeks ago, and after checking my bank account today, realized that the receptionist responsible for checking us out charged my card twice. I now have double charge than I should have. Besides this, the hotel is outrageously overpriced, not what it looks like in the photo's on their website! We spent one full day...
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Dear Mr. / Ms,
We are always attentive to our guests and regret to know that you may not have had the same great experience that all our visitors always have. We would like to assure that our dedicated staff did not intend to cause you any trouble and as soon as they became aware of this incident (due to...
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Check in
The lady at the front desk was very professional and she explained the facilities and hours of operation. She also escorted us to the room which I thought was a very nice and a personal touch. On the other side she asked if we could give us the Passport so that she could do a photocopy and later...
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Dear Sognatore,
As Area Manager of Starwood Costa Smeralda, I wanted to get in touch with you in relation to the review you posted on Trip Advisor dated June 26th 2010.
Firstly I would like to say thank you for taking the time to do this. We value all feedback from our guests, both positive and negative, as this is...
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Just returned from Sardinia after numerous other Italian locations. This one was by far the worst value for money. Pool was cold, and very few people there, maybe because they charged 15 Euros for a beer and 9 Euros for a small bottle of water. You were not allowed to bring your own snacks/bottles either. The breakfast was staggeringly average...
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