This family run hotel should be considered 5 star instead of 4 plus. We stayed here the first week of February 2013. We were escorted to our room by the friendly owner and were surprised by its large size. The service was unexcelled, the 6 course dinners unbelievable. Look out for Signor Franco, the singing head waiter. it is centrally... More

We have just got back from a 4 night stay at this hotel for a joint birthday/christmas treat. The room was excellent very large and fitted out as you would expect from a 4 star hotel , the room had a balcony overlooking the main square. The resturant food was out of this world 6 courses each night with a... More

Hotel excellent clean and old world charm with all mod cons.Swimming pool,gym,spa free some beauty treatments pay for.Rooms in superior large with tv,minibar,alltoilettries.Spotless bed and bath linen.We had large balc on top floor overlooking sq.resturant excellent,food 6 course meals salad and dessert buffet.Staff best we have ever had.Resturant manager even sings on Wednesday evenings.Front desk always had staff to help... More

Our second ski trip to Ortisei. Last time we stayed at Luna Mondshein which was just ok and probably deserved 4* but did not bear any delight. Genziana is very much different. Having tried to find a single minus I failed. Location - could not be better, in the very center of the town and within walking distance to local... More

The rooms at Genziana are generally very fine and comfortable, refurbished to a modern standard and considerably spacious, whether it is a two room family suite, a standard double or even a single. The sizeable downstairs hall also provides plenty of seating space and a wireless internet coverage. Their wonderful restaurant offers a very broad selection of different dishes every... More

This was the 4th time that my wife and I have stayed at the Hotel Genziana. This time we stayed for 3 nights. Our family group consisted of 11 individuals which included 4 teenagers. We had a wonderful time- even the teenagers! The rooms were great- spotless and large. We took 1/2 board and the dinners were magnificent. Even a... More

My wife and I spent 3 days at Hotel Genziana and it's alway funny how websites looks so good and when you get to the hotel, its a little let down. First, it has a perfect location in the center of town. Very convenient to shops, lifts, etc. The room was "ok". Although, I was suprised that there was not... More

Hotel Genziana offers superb quality of comfort, courtesy, friendliness, professionalism, as well as excellent cuisine. It is located in the centre of this delightful little town, yet rooms are quiet. Swimming pool and spa facilities are well designed. Ortesei offers many oportunities for walkers of all ages and abilities and is highly recommended as a good resort from which to... More

We had a great stay at this family run hotel over the Christmas period. The food was outstanding and plentiful and the staff extremely friendly and helpful. It is situated in the middle of Ortisei so ideally located for ski lifts, and the ski bus serving the val gardena valley departs from the square opposite the hotel. The spa and... More