We were part of a tour on a 2 centre holiday to Italy but the Hotel Oceano was something else. The owner Simona was rather formidable. You didn't know if she was joking or not. Someone wanted to borrow a hairdryer and was told to" bring it back in 5 minutes, oh OK 30 minutes" You had to sign for... More

This was part of a two centre holiday, we looked at the reviews before we went and feared the worst. But were pleasantly susprised. Simmone the owner has a good sense of humour and liked to joke with us in the evenings. The food was excellent. The drinks are a bit dear but we got good measures. We did get... More

We were part of a 50 person group on a two-centre holiday from England and stayed for 5 nights at the begining of October '06. The hotel was modern and the rooms were clean and tidy, but fairly basic. The food was quite good but the drinks were expensive. The topic of conversation was the unfriendliness of the manager and... More

This hotel was the second part of our stay on a two centre holiday with a tour group. We were greeted in reception by a very hostile manageress / owner who was very abrupt and most unpleasant. Our room was very clean, tidy and comfortable. On arrival in the dining room we were met by sullen, grumpy waiting staff. But,... More

The hotel is modern and the rooms clean and reasonable but that is where the compliments stop. The husband and wife team (and she appeared very formidable) go out of their way to make Brits unwelcome and the rest of the staff could not put a smile together between them. A most unpleasant atmosphere all week culminated in a near... More

If a good location and decent customer service is what you're wanting from your hotel then I recommend that you steer clear from the Hotel Oceano. Firstly the hotel is situated on the very outskirts of Marina di Pietrasanta,the centre is a good 25 minute walk away and the local amenities are very limited. Whilst located on the sea front... More