Not as bad expected considering the previous reviews, however on arrival roast potatoes and cheese for our first meal did not give a good impression. Rooms basic and not 3 star standard, Shearings should be ashamed to offer this accommadation at the prices they are charging. No Air conditioning, luke warm coffee everyday for breakfast, no fresh fruit, and cereals... More

I was very worried when i read the remarks about this hotel!! from the moment we arrived to when we left there was nothing we could say that we was unhappy about.It is a family run hotel dont get me wrong its not the ritzs so if you are wanting all singing all dancing this is not for you,The rooms... More

Dear Travelsphere, We took the Riviera Highlights coach holiday from the 30th Sep to Oct 10th which we thought would be good value for money as it included 5 excursions. The hotels en route to and from Diano Marina were good, especially the Novotel Grenoble which provided an excellent breakfast as well as extremely comfortable rooms. The excursions were generally... More

Boring repetitive dull food extremely poor quality Hotel was in need of a deep deep clean The staff were overworked but were polite and friendly. Would I recommend the Hotel Kristall Not on your life this is the first time I have ever written a review but I felt I had too to stop any other poor person going to... More

I wouldn't normally write a review but on this occasion we were so disappointed in this hotel which spoilt an otherwise lovely holiday. The travel company concerned surprised us with this choice of hotel - I would rather have paid a bit more for the holiday and had a decent place to stay. The front of the hotel was uninviting... More

I would not normally get involved in writing reviews,but I thought I should warn others to avoid this hotel.It is the worst hotel Iv'e been in. The food is poor with the cold veg being left out uncovered from late afternoon untill dinner time.The bar did not have Coca Cola and promised to get some in for the next evening... More

11th to the 18th September 2011 Breakfast Rolls & croissants became stale after 3 days. The Croissants were burnt on the 3rd day. No fresh fruit for breakfast or evening meal. Evening main meal consisted of pork or fish 1st day, next day either with sauce and 3rd day both again with breadcrumbs. When we asked for another choice than... More

I didn't think reviews could be so accurate but this is the worst hotel I've ever stayed in . It was dirty, the food inedible and the staff the rudest I've met. On my first evening myself and three other guests were ordered to leave the restaurant even though we hadn't even had our dessert. The staff concerned took no... More

we found the hotel kristall to be clean, some of the staff were very pleasant + some were not. one waitress in particular was very rude on a number of occasions. our main problem was the terrible food each evening! the choice was very limited and whatever you chose it was cooked badly and was completely tasteless. the soup was... More