We arrived at the Croft after a long day travelling and the horror of another establishment having 'no record' of our booking. The welcome and efficiency couldn't have been warmer and we were even given a complimentary upgrade. It was Steak Night so we enjoyed a well-priced and delicious meal with wine. Breakfast offered a varied menu and we couldn't... More

After looking at the menu for the aternoon tea we decide to give The Croft Tea Rooms a go. We were not dissappointed, as we pulled up outside it looked ok but not many customers inside but we carried on in. We were greeted by a cheerful waitress who told us we could sit anywhere, as it was our anniversary... More

My husband booked this Hotel for a surprise birthday present and I have to say I didn't recognise the place. Prior to this visit we had stayed seventeen years ago for our 21st Anniversary and I have to say it looked amazingly different. The reception area is very spacious with lovely seating space, the decor is lovely, and as I... More

Spent 1 night here recently. The staff are all friendly, especially the restaurant staff who couldn't do enough for you. Happened to stay on a Tuesday, and were amazed at being able to take our own wine into dinner ( you can drop it off before and they will have it ready for dinner ). The food was excellent, and... More

Very disappointed, cold, clinical, no personality and the staff were not experienced enough to meet their self-professed Gastro status. The food was however very good, the chef has always been a favourite of mine. This concept lacks local knowledge and that's a shame. The Bay Horse in Hurworth out shines The Croft in general ambiance, but positively The Croft has... More

Set in an idyllic location the hotel is a listed building which has been recently refurbished to a very high standard. It would be difficult to envisage a better location, ambiance, environment and level of service. The choice and quality of the food expertly prepared and presented by talented chefs matched the finest we have ever enjoyed.

Have visited Croft Hotel twice recently- once for an evening meal with friends and I visited the tea rooms for morning coffee. Both experiences have been positive. The Gastro Pub isn’t cheap, but the quality of the food was excellent and the same can be said for the tea rooms. The service from Fran in the tea room was exceptional... More

Spent one night as a try out as heard it had been refurbished. Booked an executive room on a deal which included breakfast. Excellent deal as normal breakfast price is £12.50 each so effectively saved £25. Why do most hotels charge exorbitant prices for breakfast which are never worth the money? Saying that the Croft breakfast was very good as... More

Positives Decor very good Table set for ten was perfection itself Bass beer was very good Food was good but not fine dining Service was fine Negatives Menu is expensive Incuding the bar drinks and table drinks in the 10% service charge maybe was a mistake They did adjust when we complained Conclusion We had a good night in very... More