We have just returned having had one of our best holidays at this resort.we have 3 children 4,5 and 14 the facilities suited all of these ages . One of the things that made our holiday so special was the staff ?Shermann and his team at the water sports was fantastic his knowledge ,time and patience ensured we all managed... More

The Good: 45 acres of lovely well cared gardens. The Bad: Old run down resort. Recently gone bust Average food and service. Swimming pools and sun lounges way past their best. Isolated location $20 to get into town. A 2 star hotel at best. The Ugly: While in Cafe Asia a guest was sick, after it was cleared up staff... More

Spent two weeks at the resort starting 16th April, first impressions were good. However within a very short time our impression changed dramatically, shower broke day one, not fixed until day two. Also on day two, money to value of GBPEquiv 600 was taken from our room, despite it being locked in the room safe. Incident reported, procedures not followed... More

I think after reading the reviews I was very dissapointed the first week we was there the rain didnt help much ,but I made friends with the virgin rep and that helped and also with the lovely rose nothing was to much bother for her , we was lucky we stayed in room 434 which we didnt have far to... More

My main complaint relates to the standard of the rooms - We were sold by Hayes and Jarvis a deluxe room at at four star resort. The fact is that the rooms can no way be classed as deluxe, they are below average at best! We complained after the first night and was upgraded to a "Super Deluxe" room but... More

It was meant to be a relaxing time and IT WAS!! St Lucia is beautiful and Smugglers delivers 4 days of unadulturated bliss - thanks team Smugglers More

We arrived on the 11th of may and got back today 23rd. We had the best holiday we've ever had we are a family of 3 with another one due in august. The staff were all lovely very very friendly nothing was too much trouble!! They were especially helpful and caring towards my pregnant wife and really lovely with my... More

Our Family just returned from Smugglers and had a blast. We travelled with 2 young kids and they really enjoyed the kids club with all the activities planned for them. The ladies there are really great with kids. The kids pool was great for them as well. The food was good and lot's to choose from. The service was great... More

Before I write this review I must stress I had read previous reviews but felt it was not bad enough to change hotels & was hoping to be pleasntly surprised as I have been on other occasions. Oh how wrong I unfourtunately was! Im not a moaner, just expect good service for money paid. I am used to staying in... More