First time stay in this Best Western. We rented the king bed for one night. The room was very clean and spacious. We usually judge the quality of a hotel by the cleanliness of the bathroom and this room passed with flying colors. It was cold outside but our room was toasty warm with a very comfortable sleep. Will definitely... More

I have stayed in this hotel once before and in all aspects found it exceptional. This time however it was a bit of a disappointment as the housekeeping was really bad in the living area of my room. I had misplaced my reading glasses and got down to the floor to look for them under a cabinet about 6inches off... More

A few of our family members recently stayed at the Best Western Plus Wine Country Hotel & Suites in West Kelowna. Overall the property seemed to be new and the rooms were quite nice and clean with good beds and other amenities. Unfortunately the hide-a-bed in the Junior Suite was the usual you might find elsewhere and not very comfortable.... More

Stayed on 15th nov, one night. Left an unopened magazine from Scotland in plain view on the bed. Emailed them the next day about it. Didn't get any reply from anybody. Not good for return visits and recommending to friends. Also, when checking out at 8am,waited 10 minutes at front desk for someone to show up left and come back... More

Ended up staying here at the last minute due to bad weather on the highways. Never stayed at a hotel in West Kelowna before, always in Kelowna itself, so picked this hotel for it's brand name and the fact that it is fairly new. Got a deal on the room even though it was last minute. The pool was perfect... More

Traveling back from Banff to Vancouver, we decided to stop in Kelowna at the Best Western Plus. Very comfortable beds, honest price and a beautiful view to the golf course. There's not much to do nearby, but the staff recommended a dinner at the Golf Club (couple of blocks from the hotel). I wasn't expecting much, but in the end... More

Wondered if we'd made a mistake - we didn't realise that West Kelowna is quite different from Kelowna. However no regrets at all with this hotel. Well appointed, well located and good facilities overall. Spacious rooms with good aircon and we enjoyed a good view over the adjacent golf course too - where observing the local wildlife proved to be... More

This is a relatively new place and we recently stayed for one night. It is easy to find and has good parking. A couple good restaurants and other businesses are nearby. We were on the fourth floor with a great view of the golf course, lake, and mountains. The staff provided adequate service - nothing good or bad to say... More

Modern, very clean and comfortable rooms with quality interiors and furnishings. This hotel is located on the west side of Okanagan Lake about 10 minutes drive from downtown Kelowna except during rush hour when travel time tripled for us. It is also within walking distance of new restaurants, mini-malls and big box stores. Pool and waterslide looked great for kids,... More