We used the hotel as a base for climbing Snowdon. Stayed in the Caernarfon Castle Suite for two nights with our two teenage sons. + Fantastic staff, great service. + Food (breakfast and dinner) was excellent quality and good value + Dog friendly - was able to eat dinner in the bar area without having to leave the dog upstairs... More

This is a little gem of a hotel, the entrance is grand with a huge staircase that welcomes you in. The rooms are well decorated and very comfortable. Food here is of a high standard and could not be faulted. It was great to retire to the cosy lounge with a roaring fire to try a couple of their outstanding... More

Following our earlier visits to the hotel, we chose to have our wedding and reception in this venue. I cannot praise David and his staff enough for their attentive, friendly yet unobtrusive service, for the high standards of the cuisine, and for his hotline to the weatherman which resulted in the sun coming out just as the registrar finished the... More

Stayed for one night, staff very friendly and helpful, room very clean. Only gripe is with the shower not being as clean or as big as expected and the standard of service at breakfast was not as attentive as was at dinner. Dinner was exceptional and we would definitely stay and eat there again

Pros: Large rooms with reasonably comfortable beds. Nice restaurant with tasty food and good value all inclusive menu. Resident's lounge/bar with traditional open fireplace. Great breakfast with a number of cooked options - included in the room rate. Very pleasant and friendly staff who were eager to help. Cons: Our room had an enormous Jacuzzi bath which, putting aside any... More

Great looking place from the photos, but don't be deceived. Went for a two day break with another couple for some light walking in the area. On arrival there was only one young staff member trying to look after the reception, bar, room issues, etc etc. Our friends had a room with non working TV, shower and lumpy bed with... More

We were warmly welcomed, the staff are friendly & very helpful The hotel is in a lovely location We enjoyed our stay especially as we slept very well as the bed quality was very good. Very good breakfast, speedily served The only niggle was the view from our room as it looked down onto a really ucky coloured pond &... More

We were a party of 3 males needing a base for walking Snowdon and the Glyder range. We booked fairly last minute and chose the larger 2 bed suite. The room was fantastic and spacious and perfect for our needs. We did not stay in for the evening meal but the menu and dining room looked very nice. The breakfast... More

Five stars for the location and the friendly staff but the food - especially dinne - was horrible! Ingredients of very poor quality and everything seemed to have been microwaved - cucumber, tomatoes, soups, vegetables, potatoes and meat. Dinner is only £12 for two courses but we had rather payed more for a proper and tasty meal. Stay there but... More