all staff worked really hard to cater for all our partys needs,great evening entertainment, excellent basic well cooked basic food, on time and hot. my first coach trip would recommend this method just to see an area, A little more dusting in the out of way places i.e. behind televisions and on top of picture frames. and the removal of... More

Although booked full board only had B&B, it was lovely, bed really comfy room great apart from shower, but hey not a major problem. Really good value for money, staff really helpful and friendly. Will definatley be back. Love WSM my family live there. Could have stayed with them but wanted my own space. Look forward to going back and... More

Spent a lovely week end here in April. Excellent Food and accommodation first class and we had a front room view of Madiera Cove. Staff lovely and nothing too much trouble. Will come again. Family owned and spotless.

words got around i've told everyone about this hotel and people are coming to try it out, and guess what they are not disappointed, went easter 2013 had a great time, lovely staff good food entertainment, and the free bar a must to sample, go to this hotel and the new birchfeild and you will not be disappointed, all the... More

This is our 4th time at the ocean hotel, we love it here people so friendly,rooms lovely clean and warm....food and drink couldn't be faulted....kay on reception always smiling and very helpfull.....thankyou very much didnt want to leave will definitely be back....

i come to this hotel every eastertime and find it is always good value for money, clean and tidy, friendly staff, nice food and free bar until 10pm. i could not wish for anything better, i would like to take this oppitunity to thank all at the new ocean hotel for yet another enjoyable easter break

Had a great weekend in the new ocean all the staff were superb especially Rafiq the waiter who was so helpfull and kind food was great entertainment was outstanding and need to especially mention the Night Porter Steve who did a great job two night running under difficult circumstances ( a stroppy guest and fire alams) all in all a... More

This hotel was really good value. Four nights half board on the sea front for barely over £100. The hotel is comfortable, service is generally efficient but friendly, the meals were straightforward, well-cooked and plentiful. The room was clean and serviced daily. The ensuite toilet/shower room was clean, modern and had a powerful, hot shower. The one and only fault... More

Stayed here with my mother and o.h. over the Christmas period. The food was plentiful and first rate. Rooms clean and comfortable. Entertainment good. The staff were so professional, nothing was too much for them and they were always pleasant. Even the presents from Father Christmas were gifts worth having and not cheap throwaway tat. The only downside was the... More